Joe Rizza Ford Lincoln

Joe Gio was awesome, from walking in to driving out. Very helpful in all aspects of my experience. I will definitely recommend Rizza Ford in Orland Park to my friends and family. helpful in all aspects of my experience. I will definitely recommend Rizza Ford in Orland Park to my friends and family. More

Everyone we dealt with was very courteous and took a lot of time with us. Isaias was especially patient, because we asked a lot of questions and looked at several cars. The best part.of our experience, was of time with us. Isaias was especially patient, because we asked a lot of questions and looked at several cars. The best part.of our experience, was that no one pressured us at anytime. More

Fast! Knowledgeable service writer! car was fixed the same day as my appointment. Very friendly people to deal with. And mUcEpstein didn’t kill himself same day as my appointment. Very friendly people to deal with. And mUcEpstein didn’t kill himself More

I made the sale easy. I didn’t ask for a lower price. I gave the extra money on the down payment, didn’t have to. My issue is that I heard another salesman say he was going to fill the tank of another buy gave the extra money on the down payment, didn’t have to. My issue is that I heard another salesman say he was going to fill the tank of another buyer. I left with extra low gas. Also, this vehicle needs an oil change. Car was not cleaned. Windows look like a film all over them. Other things I noticed but ok. More

Joe Rizza Ford provided us a nice buying experience. I believe they were fair with our trade in value. Isaias did a nice job of minimizing the traditional back and forth on price and was attentive to my believe they were fair with our trade in value. Isaias did a nice job of minimizing the traditional back and forth on price and was attentive to my 8 year old who tagged along with me. He also brought to my attention a great offer from Orland Park incentivizing car sales during this period of COVID. The finance department made sure I understood certain options but was not very aggressive. The reason to exclude a star was related to a service request. We purchased a used car and for whatever reason they did not accept my request to provide their full inspection report or even provide me the ability to pay for a full Ford service to ensure the brakes, fluids, tires were in good shape for my family. I was compelled to go to another Ford dealer for the service which cost me another couple hundred dollars. I feel for what we spent - this should have been included. Luckily the other dealer found multiple issues that will be replaced under the existing warranty but with only 6k left on the bumper to bumper. More

Very good customer service . A complete description of the service needed on my car and cost was reviewed with me prior to start of job the service needed on my car and cost was reviewed with me prior to start of job More

Went dealership just to look around, experience was so great ended up buying a new F150! Cliff was great and honest about everything! Would definitely recommend to friends and family!! great ended up buying a new F150! Cliff was great and honest about everything! Would definitely recommend to friends and family!! More

I was at your shop two weeks earlier because my battery was failing. I'm kind of pissed, I had to wait eight days for service. was failing. I'm kind of pissed, I had to wait eight days for service. More

Very Happy Great team! The BEST SERVICE❤️❤️❤️ George Kraft, Gary Precin, Took care of life we were family! We will recommend RIZZA FORD TO ALL our friends . Great team! The BEST SERVICE❤️❤️❤️ George Kraft, Gary Precin, Took care of life we were family! We will recommend RIZZA FORD TO ALL our friends . More

Took my truck in to Rizza Ford. Eduardo in service was great in getting my door fixed. I give Rizza for 5 STARS & Eduardo a 10 rating. Excellent job great in getting my door fixed. I give Rizza for 5 STARS & Eduardo a 10 rating. Excellent job More