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Joe Rizza Ford Lincoln
Orland Park, IL
2,884 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page.
Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 2,884 reviews
August 07, 2020
Joe Rizza Ford / Lincoln has a great staff of knowledgeable people. They care for their customers putting them first over a sale, there is no pressure. They also have a great service department, knowledgeable people. They care for their customers putting them first over a sale, there is no pressure. They also have a great service department, the staff is very knowledgeable of the automobiles that are sold. I am a repeat customer and recommend this dealership to anyone. More
by JICORE
Verified CustomerEmployees Worked With
Other Employees :
Miles Misek, Eduardo Rodriguez
August 06, 2020
Customer service is terrible. There is one issue with my vehicle remains. I expect nothing different. I will never return to put shade a car nor will I have my car serviced there both sales department my vehicle remains. I expect nothing different. I will never return to put shade a car nor will I have my car serviced there both sales department and service department needs training. And I really believe it’s a racial issue. Could be wrong. Don’t know for sure. But it felt racial. I don’t think I will return. Scott was ok. But I was there for 30 minutes before help was received. That guy tony is terrible. Just horrible. More
by Drewturn05
Employees Worked With
Other Employees :
Tony Tinnaro. , Bobby Driggers, Ike Mohammed, Eduardo Rodriguez, Eric Montanez, Tom Mackey
August 06, 2020
Great Sale! Working with Al was great. He was very informative and made the buying process very easy. Would go to him again. Love the new Explorer ST. Working with Al was great. He was very informative and made the buying process very easy. Would go to him again. Love the new Explorer ST. More
by Liz
Employees Worked With
August 06, 2020
Very helpful and quick service. I dropped my car off and it was ready in just a few hours. Thank you very much for the prompt service. it was ready in just a few hours. Thank you very much for the prompt service. More
by RD112175
Employees Worked With
August 06, 2020
Raul went above and beyond to help me purchase the car I’d been eyeing for WEEKS! Cannot thank you and everyone else enough for making the process work out for me! So so very happy! I highly recommend Rau I’d been eyeing for WEEKS! Cannot thank you and everyone else enough for making the process work out for me! So so very happy! I highly recommend Raul for great sales and great stories! More
by SGibbs
August 05, 2020
Outstanding overall experience. From sales to management to administration, these folks have their act together. I will pass the word around the neighborhood with excellent reviews. to administration, these folks have their act together. I will pass the word around the neighborhood with excellent reviews. More
by MICHELLETAUER
