Joe Rizza Ford Lincoln

Bob Driggers in the body shop took goodCare of me. He Bob Driggers in the body shop took good Care of me. He helped me out right away. He is by far the best employee Joe Rizza has. Bob Driggers in the body shop took good Care of me. He helped me out right away. He is by far the best employee Joe Rizza has. More

I brought my car in about 2 weeks ago the same problem is still going on, no call back from the service department yet. J still going on, no call back from the service department yet. J More

We were not told we had to make an appointment 2 wks in advance in order to get a loaner to drive. So, the issues with our Aviator continue, as we live more than hour away. The oil change was another head advance in order to get a loaner to drive. So, the issues with our Aviator continue, as we live more than hour away. The oil change was another headache, our salesman Luke got that straightened out. Thankfully. More

I came in for my 50,000 mile maintenance check-up. I also had an issue with my wheels. Thomas, my service advisor, keep me advised of the maintenance check-up and had that completed the same day, but i also had an issue with my wheels. Thomas, my service advisor, keep me advised of the maintenance check-up and had that completed the same day, but informed me that the wheels would not be done until the following day and asked if I was ok with them keeping the vehicle overnight. The issue was resolved and I had the car early the next day. Thomas has taken care of my vehicle several times and I cannot say how relieved I am to find a person who realizes how important customer service is!!! Thank you Thomas!! More

Was disappointed that no one let me know my car was ready. I also had to ask for help to get my car out from the line. Not the best customer service ready. I also had to ask for help to get my car out from the line. Not the best customer service More

You all are terrible. I’m dropping the score cause you keep sending the survey. You will not fix my issue. And that’s ok. Life goes on. keep sending the survey. You will not fix my issue. And that’s ok. Life goes on. More

Paid $3000 for repairs on an 07 fusion to fix oil leak. 1 week later still leaking oil and smelling like burning oil. now I have to spend more money and lose another week of not having a car week later still leaking oil and smelling like burning oil. now I have to spend more money and lose another week of not having a car More

Great buying experience! I had been to 4-5 other dealerships, none of which had a salesperson come to greet you. At Rizza ford, not only was Steve great an attentive, but every single person there w dealerships, none of which had a salesperson come to greet you. At Rizza ford, not only was Steve great an attentive, but every single person there was. Steve was absolutely great and very helpful with all of our needs/requests. He definitely made the buying experience a more pleasant one. More

Friendly and efficient Although this is my first experience with the dealer, I personally would begin my next search there and tell my family & friends to do the same. Ther Although this is my first experience with the dealer, I personally would begin my next search there and tell my family & friends to do the same. There was so much to chose from-new & used. More

Rizza Ford Service I had my 2015 F150 in for normal service. They found an oil pan leak. They needed to order some parts so they supplied me with a loaner. The next d I had my 2015 F150 in for normal service. They found an oil pan leak. They needed to order some parts so they supplied me with a loaner. The next day my truck was ready. I would like to thank Brian Plachy for his personal concerns and service. More