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Joe Rizza Ford Lincoln

Orland Park, IL

4.4
2,882 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page. Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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8100 W 159th St

Orland Park, IL

60462

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Showing 2,882 reviews

August 21, 2020

Will definitely be back to Purchase my next new car,customer service was excellent,I love everything about my service at Joe Rizza my sales guy Alexis was on point and very Professional. Thanks aga More

by CATHERINETOWNSEND89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miles Misek, Alexis Salas
Aug 25, 2020 -

Joe Rizza Ford Lincoln responded

Hi Catherine and thank you! We can't tell you how much we appreciate your customer loyalty! We look forward to working with you again in the future. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

August 21, 2020

Always receive great service. No surprises. The Service Team is great. They made the experience from start to finish easy. Thoroughly explained the work needed and what to expect, even cost. Thanks to all More

by RPJANOTA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eduardo Rodriguez, Eric Montanez, Tom Mackey
Aug 25, 2020 -

Joe Rizza Ford Lincoln responded

To say thank you is not enough! We are thrilled to read your kind words about our employees and overall experience with us. Please stop by Joe Rizza Ford of Orland Park again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

August 21, 2020

I received great service from the staff...The concern I received great service from the staff... The concern that I had was that all staffers were not wearing their mandatory mask.... Wearing a mask is More

by CAMPSCOTT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2020 -

Joe Rizza Ford Lincoln responded

Hello, Thank you very much for the feedback. It is extremely valuable to us as are our customers. Would you please send your contact information to nrizza@rizzacars.com at your earliest convivence so that we can contact you and address your concerns. Thank you!

August 21, 2020

After having a disappointing experience buying the first of two new Lincoln MKZ's in the same week at this dealership i expressed my concern when returning. Raul and Alexis worked together to make the sale More

by jttar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Raul Hernandez, Alexis Salas
Aug 26, 2020 -

Joe Rizza Ford Lincoln responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Raul, Alexis and our team were helpful during your visit and that you love your new MKZ. If you have any questions, please don't hesitate to reach out to us again. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

August 20, 2020

From,the time we walked into Joe Rizza, The employees were very polite, respectful, and courteous, my salesperson Clifford Hensley very courteous and very experienced .he made our visit great. More

by BETTY.KIMBROUGH.SELLERS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clifford Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julia Luna
Aug 24, 2020 -

Joe Rizza Ford Lincoln responded

Thank you so much for taking the time to share your kind words about your experience at Joe Rizza Ford of Orland Park! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

August 20, 2020

I always But my cars from Joe Rizza Ford in Orland Park. The Manager there Bruno is AMAZING and my salesman Dimitri is fantastic. The best service!!!! More

by LYNCHMARY011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruno Bon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dimitri Bowie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2020 -

Joe Rizza Ford Lincoln responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

August 20, 2020

The Rizza Ford service team has always been very helpful whenever I bring my car for service. Scott Sciaky really goes above and beyond the call of duty to make bringing your car in for service as easy as More

by MIKEC11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eduardo Rodriguez
Aug 25, 2020 -

Joe Rizza Ford Lincoln responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Scott and the rest of the team. Please let us know if we can ever help you in the future! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

August 19, 2020

EdwardoWas very courteous & professional..Someone I Edwardo Was very courteous & professional.. Someone I enjoyed doing business with.. He stayed on top of my car all the way&kept me in the loop More

by KWYDA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
Aug 20, 2020 -

Joe Rizza Ford Lincoln responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

August 19, 2020

I really appreciate My salesman he was great and very patient. He did everything he could to help me and that definitely means a lot. More

by MTALAVERA77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Gio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2020 -

Joe Rizza Ford Lincoln responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

August 18, 2020

There were only a couple issues. I wasn’t provided the options for financing upfront so my credit was dinged 5 times and the initial loan was with a creditor that I did not approve of. Also we were physi More

by ZACH39
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jose Munoz
Aug 20, 2020 -

Joe Rizza Ford Lincoln responded

Zach, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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