
Joe Rizza Ford Lincoln
Orland Park, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Will definitely be back to Purchase my next new car,customer service was excellent,I love everything about my service at Joe Rizza my sales guy Alexis was on point and very Professional. Thanks aga car,customer service was excellent,I love everything about my service at Joe Rizza my sales guy Alexis was on point and very Professional. Thanks again More
Always receive great service. No surprises. The Service Team is great. They made the experience from start to finish easy. Thoroughly explained the work needed and what to expect, even cost. Thanks to all Team is great. They made the experience from start to finish easy. Thoroughly explained the work needed and what to expect, even cost. Thanks to all of them. More
I received great service from the staff...The concern I received great service from the staff... The concern that I had was that all staffers were not wearing their mandatory mask.... Wearing a mask is I received great service from the staff... The concern that I had was that all staffers were not wearing their mandatory mask.... Wearing a mask is for everyone’s safety....and protection of spreading this virus..... Can someone contact me as to why it’s not mandatory when working on other customers vehicle?????? I look forward to speaking to someone...... Thank you. More
After having a disappointing experience buying the first of two new Lincoln MKZ's in the same week at this dealership i expressed my concern when returning. Raul and Alexis worked together to make the sale of two new Lincoln MKZ's in the same week at this dealership i expressed my concern when returning. Raul and Alexis worked together to make the sale and expedite the process. They both exhibited how smooth a car buying process can be and retained me as a customer. I feel they understand that you can buy something anywhere and that it is the service and the way a customer is treated that makes the difference. More
From,the time we walked into Joe Rizza, The employees were very polite, respectful, and courteous, my salesperson Clifford Hensley very courteous and very experienced .he made our visit great. were very polite, respectful, and courteous, my salesperson Clifford Hensley very courteous and very experienced .he made our visit great. More
I always But my cars from Joe Rizza Ford in Orland Park. The Manager there Bruno is AMAZING and my salesman Dimitri is fantastic. The best service!!!! The Manager there Bruno is AMAZING and my salesman Dimitri is fantastic. The best service!!!! More
The Rizza Ford service team has always been very helpful whenever I bring my car for service. Scott Sciaky really goes above and beyond the call of duty to make bringing your car in for service as easy as whenever I bring my car for service. Scott Sciaky really goes above and beyond the call of duty to make bringing your car in for service as easy as possible More
EdwardoWas very courteous & professional..Someone I Edwardo Was very courteous & professional.. Someone I enjoyed doing business with.. He stayed on top of my car all the way&kept me in the loop Edwardo Was very courteous & professional.. Someone I enjoyed doing business with.. He stayed on top of my car all the way&kept me in the loop More
There were only a couple issues. I wasn’t provided the options for financing upfront so my credit was dinged 5 times and the initial loan was with a creditor that I did not approve of. Also we were physi options for financing upfront so my credit was dinged 5 times and the initial loan was with a creditor that I did not approve of. Also we were physically at the dealership for over 5 hours. It was a 5 hour drive to get there so you can understand our frustration. it made for a very long day. More