Back

Joe Rizza Ford Lincoln

Orland Park, IL

4.4
2,882 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page. Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
Contact Dealership

8100 W 159th St

Orland Park, IL

60462

Directions

By Type

Showing 2,882 reviews

August 26, 2020

Very happy with the service and timely completion of the work. Attention to COVID by masks and social distancing was greatly appreciated. Thomas called when work was completed and it was done sooner than More

by Dmjames1941
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Mackey
Aug 31, 2020 -

Joe Rizza Ford Lincoln responded

We cannot thank you enough for your wonderful review of Joe Rizza Ford of Orland Park and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

August 25, 2020

Jesse who helped us was the best. He is an asset to your company I do not see his name anywhere but he made what is usually a pain a very easy and pleasant encounter More

by Carol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse
Aug 28, 2020 -

Joe Rizza Ford Lincoln responded

Carol, we loved reading this review! Happy customers are our aim, and it appears Jesse really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

August 25, 2020

I came in for an auto recall. The service department was friendly and efficient. I was in and out within a half hour. Thank you. More

by Toni Yadron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
Aug 28, 2020 -

Joe Rizza Ford Lincoln responded

Toni, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Joe Rizza Ford of Orland Park's Service Department. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

August 25, 2020

Very attentive service department. No surprises. Made an appointment. No waiting and organized. Friendly service advisors. Work was completed on time and within cost estimate. More

by AL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez, Tom Mackey
Aug 28, 2020 -

Joe Rizza Ford Lincoln responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

August 25, 2020

Traveled from Minnesota I’m very satisfied with the Traveled from Minnesota I’m very satisfied with the truck and the good deal I got.My family loves the truck also.Traveled a great distance but More

by JORGEANTONIO1971
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raul Hernandez
Aug 28, 2020 -

Joe Rizza Ford Lincoln responded

Thank you so much for this wonderful feedback! We're so glad you came back to see us for your truck. It's fantastic to know our team helped make us worth the drive. If there's anything else we can help you with in regards to your new vehicle, please let us know. Happy driving! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

August 23, 2020

Great dealership traded in our 2019 vehicle for a brand new 2020 Ford explorer. Isaias helped us thru the whole process. We are really satisfied with our new truck and the service we received! More

by Jmendoza28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaias Remijio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2020 -

Joe Rizza Ford Lincoln responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

August 22, 2020

This dealership was great! Temo, Isaisas, and Julia were great doing business with! They were a team that took care of us! Gary Pruzin was also good to us. These people were awesome!! It was a pleasure doin More

by DPKP54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaias Remijio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Temo Velasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2020 -

Joe Rizza Ford Lincoln responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

August 22, 2020

We were very happy with the service we received at your dealership. Our salesman Jose Munoz was especially helpful and friendly. We believe we received a Good deal on the price and the warranty they gave u More

by LINDAFAMERA63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Kassanitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruno Bon
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Kraft
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Claster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Driggers, Jose Munoz, Eduardo Rodriguez, Eric Montanez, Tom Mackey
Aug 26, 2020 -

Joe Rizza Ford Lincoln responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that our team worked hard enough to make your purchase completely painless. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

August 21, 2020

Fast and courteous service as usual. I was always kept up to speed on the on ongoing service. I really appreciate the way you do business. More

by JOHNBERECKIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2020 -

Joe Rizza Ford Lincoln responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

August 21, 2020

Great very happy with my service , friendly not pushy. Would come back for my next vehicle. Great selection of new cars great variety and prices. More

by STEPHANIESMS22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Vertucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2020 -

Joe Rizza Ford Lincoln responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

...
70
...