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Joe Rizza Ford Lincoln

Orland Park, IL

4.4
2,882 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page. Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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8100 W 159th St

Orland Park, IL

60462

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Showing 2,882 reviews

September 03, 2020

Jim Vertucci my sales person was awesome he was patient explain everything to me paperwork everything in the car I have never had a sale person so Thorough More

by DORINDADANIEL
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jim Vertucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2020 -

Joe Rizza Ford Lincoln responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Jim and our team were helpful during your visit If you have any questions, please don't hesitate to reach out to us again. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

September 03, 2020

Luke Clarizio is an incredible attentive salesperson who went far beyond the call of duty to make sure that all of our needs were met. More

by Dee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Clarizio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2020 -

Joe Rizza Ford Lincoln responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

Sep 08, 2020 -

Dee responded

We will. Thanks again and you’re welcome.😊

September 02, 2020

The service was great. The staff was friendly and professional. I will commend this dealership to a friend or coworker. The service department was great as well. I dropped my car off to have the stai More

by AJONES182
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Runia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe LaFemina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2020 -

Joe Rizza Ford Lincoln responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with our team. Please let us know if we can ever help you in the future. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

September 02, 2020

Highly recommend. They have a friendly, professional staff eager to make you happy with your purchase. Love the vehicle! We would purchase from this dealership again. More

by VMPROVENZANO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Mirkiani
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Mackey
Sep 06, 2020 -

Joe Rizza Ford Lincoln responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

September 02, 2020

This dealership is great!! Friendly and very professional staff. The facility is very clean. My overall experience here was great. Only dealer i will come to. More

by Robbee83
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2020 -

Joe Rizza Ford Lincoln responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

September 02, 2020

Luke is a true car Sales xxxxxxxHe got my trust hook Luke is a true car Sales xxxxxxx He got my trust hook line and sinker He is a flat out liar when it came to reordering my aviator I asked him More

by TKANE3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Clarizio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary , Sarah Vargas
Sep 04, 2020 -

Joe Rizza Ford Lincoln responded

We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

Sep 04, 2020 -

TKANE3 responded

I thought this was internal and not on social media I would be happy to speak with y'all But Gary knows most of it You can call me

September 02, 2020

They were knowledgeable and extremely helpful. They were not pushy and did not take all day with paperwork. Great atmosphere. The concierge service was a BONUS! More

by TAMJAM04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Mirkiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julia Luna
Sep 03, 2020 -

Joe Rizza Ford Lincoln responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

September 02, 2020

Great service. Really helpful and kind. I would definitely come again in the near future. I love my new vehicle. Thanks for your great service! I'm impressed. More

by BRIANNACJ21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Gio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandy Gallegos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2020 -

Joe Rizza Ford Lincoln responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

September 02, 2020

I had an amazing experience from the management, sales department and everything in between. My financing, my experience and the delivery of my vehicle and the care that everything was handled with was to More

by EDWARDKOSSMAN1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Kraft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2020 -

Joe Rizza Ford Lincoln responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

September 02, 2020

We appreciate how hard Mark Dazzo worked with us to reach a deal. And we were particularly impressed with Sara Vargas. She was knowledgeable, personable, and professional. We did notice employees and cust More

by FRANKSCAF
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Dazzo, Miles Misek, Sarah Vargas
Sep 06, 2020 -

Joe Rizza Ford Lincoln responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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