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Joe Rizza Ford Lincoln

Orland Park, IL

4.4
2,882 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page. Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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8100 W 159th St

Orland Park, IL

60462

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Showing 2,882 reviews

September 07, 2020

Everything was great. Service was great. Finance was great. Not sure what else I can say just to fill up twenty five word minimum. Stupid requirement. More

by marqueseasonlaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dimitri Bowie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2020 -

Joe Rizza Ford Lincoln responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

September 07, 2020

John was excellent. Everyone was very friendly and accommodating! I wanted to see the car they advertised online and it was exactly what I was looking for. More

by Julianna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Runia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2020 -

Joe Rizza Ford Lincoln responded

Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from John and the rest of the Joe Rizza Ford of Orland Park team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

September 06, 2020

Very nice people to work with, they provided very good care and listened to what we were interested in and wanting and did what they could to ensure we left happy. More

by BWJOHN420
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaias Remijio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2020 -

Joe Rizza Ford Lincoln responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

September 04, 2020

This is the best service i ever had in my entire life with any dealers or shops, they was better than expected, not like ather dealers te tell u than u need to change all car, the guy was absolutely on p More

by TEOMARIAN10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Mackey
Sep 08, 2020 -

Joe Rizza Ford Lincoln responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

September 04, 2020

They made the process simple, the price advertised was the purchase price, no hassles, no extra charges. Friendly sales person, friendly staff beyond the sales experience. More

by BRIAN@CUSTOMCASECOMPANY.COM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Gio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2020 -

Joe Rizza Ford Lincoln responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

September 04, 2020

This was our 1st visit to Rizza Ford, but it won't be our last. We have been going to multi Ford dealerships , both in Indiana and Illinois to find the perfect deal and get a price that we were happy with o More

by 1brickdad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miles Misek, Raul Hernandez
Sep 08, 2020 -

Joe Rizza Ford Lincoln responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

September 04, 2020

As soon as I entered the dealership I was warmly greeted a treated with respect. Everyone was very professional and addressed all my questions with full transparency. I felt very comfortable and feel I was More

by TOMGOZDECKI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dimitri Bowie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julia Luna, Bob ? In finance dept - both did an awesome job
Sep 08, 2020 -

Joe Rizza Ford Lincoln responded

We cannot thank you enough for your wonderful review of Joe Rizza Ford of Orland Park and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

September 03, 2020

I have felt with Joe Rizza ford before and will continue to do so. Gary Precin and his staff are real pros and always willing to help and explain the workings of my new MKZ. More

by mmarco4102
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Driggers, Sarah Vargas
Sep 06, 2020 -

Joe Rizza Ford Lincoln responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

September 03, 2020

Good salesperson. Very knowledgeable with product. Helpful in setting up vehicle. Poor warranty/supplemental information presentation. Slow paperwork process. Too much downtime and waiting around. More

by ITEACHTWO
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Rawson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Vertucci
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2020 -

Joe Rizza Ford Lincoln responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

September 03, 2020

Good customer serviceClean facilityBring a book or Good customer service Clean facility Bring a book or Netflix movie is you need car services. Easy to use Fords AX PLAN. The team members are very k More

by KARGOFRESH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Vertucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miles Misek
Sep 14, 2020 -

Joe Rizza Ford Lincoln responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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