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Joe Rizza Ford Lincoln

Orland Park, IL

4.4
2,882 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page. Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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8100 W 159th St

Orland Park, IL

60462

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Showing 2,882 reviews

September 16, 2020

Roger and I thank Isaias very much for making our car purchase less stressful and informative. Hopefully your service department will preform as well. TV More

by SCHNEIDER31
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaias Remijio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2020 -

Joe Rizza Ford Lincoln responded

Thank you for this review! We really appreciate you leaving us your input. We are very pleased to hear that Isaias could make your car shopping experience so pleasurable and stress free. If you need anything else in the future please feel free to come back and visit us any time! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

September 16, 2020

I had a great experience for maintenance on my Ford. I was checked in on time and was called, per my request, when my service was completed. The staff was friendly and the facilities were very clean and b More

by Chibandit44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ike Mohammed
Sep 18, 2020 -

Joe Rizza Ford Lincoln responded

Thank you for the feedback! We are happy to hear about your positive experience at Joe Rizza Ford of Orland Park, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

September 15, 2020

Dimitri and Bruno provided great service for my wife and I. The car buying process was smooth and speedy and Dimitri also showed us how to ise the main features of the car. More

by BONROCKJOHN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruno Bon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dimitri Bowie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2020 -

Joe Rizza Ford Lincoln responded

Thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

September 15, 2020

Good dealer to work with. Would have liked a better rate on the used car loan, tho. Good used car inventory. Will be back again. More

by MIKEPAVALAK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Temo Velasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2020 -

Joe Rizza Ford Lincoln responded

Mike, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

September 14, 2020

Dealer was cordial and engaging. He got us through the process without any hiccups! We appreciate each department that assisted in our transaction. Thank you. More

by CYNART6
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dimitri Bowie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2020 -

Joe Rizza Ford Lincoln responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

September 14, 2020

Scott, my service advisor always professional and helpful. As far as the dealership overall every aspect has been excellent. I highly recommend this dealership. A+ More

by KevinL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Gio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Livigni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2020 -

Joe Rizza Ford Lincoln responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

September 14, 2020

I am very pleased with the effort that was put into finding the vehicle that I wanted. Even though I told Joey to look for my second choice of color he knew I would just be settling for it and continue More

by CRSKRYS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Gio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2020 -

Joe Rizza Ford Lincoln responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your new vehicle. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

September 12, 2020

Every one involved in the sale of my Lincoln Aviator went out of their way to make my experience a total joy. Key man George Kraft found the car I was interested in and took the time to make a home delivery More

by j.mitidiero
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Kraft
Sep 14, 2020 -

Joe Rizza Ford Lincoln responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

September 12, 2020

The service was good. My salesman was great..i rode off in the vehicle i had my eyes set on..GREAT JOB AT JOE RIZZA More

by SALATHIOSGMA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Clarizio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance managet..i forgot his name.
Sep 14, 2020 -

Joe Rizza Ford Lincoln responded

Thank you for the feedback! We are happy to hear about your positive experience at Joe Rizza Ford of Orland Park, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

September 11, 2020

Came in for just oil change was given the works instead of just oil change ! I don't want to go to oil & go , but if that's what it takes to only get an oil change I will. More

by DRNEC427
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eric Montanez
Sep 14, 2020 -

Joe Rizza Ford Lincoln responded

We appreciate you taking the time to share your experience with our dealership. We would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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