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Joe Rizza Ford Lincoln

Orland Park, IL

4.4
2,882 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page. Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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8100 W 159th St

Orland Park, IL

60462

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Showing 2,882 reviews

September 24, 2020

Everything was done to my satisfaction and then some. Edwardo was kind and actually showed how to fix a particular item. Thank you for your help. More

by NPUTLAK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
Sep 25, 2020 -

Joe Rizza Ford Lincoln responded

Thank you for the glowing review. We take pride in our customer service and do whatever we can to have our customers leave happy. Take care. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

September 24, 2020

My whole experience was excellent. I called about a recall for my vehicle and two days later I was scheduled for service. The service onsultant Jesse treated my like family and when i had a question h More

by AnthonyG.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
jesse
Sep 25, 2020 -

Joe Rizza Ford Lincoln responded

We appreciate the kind words, Anthony. We look forward to seeing you again in the future! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

September 24, 2020

Very good dealer. Gave me a fantastic deal. I would buy more cars from him. He gave a very good deal in our car. Thank you! More

by Kirit0416
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sep 25, 2020 -

Joe Rizza Ford Lincoln responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

September 23, 2020

I received great service & a good deal. We were taken care of. This is the second time I’ve been there & would love to go back. More

by CDOWNS2
Recommend Dealer
Yes
Employees Worked With
Clifford Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2020 -

Joe Rizza Ford Lincoln responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

September 23, 2020

Ike took care of my car in a professional way. He let me know at each step what to expect so there we’re no surprises. More

by janesciteach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ike Mohammed
Sep 25, 2020 -

Joe Rizza Ford Lincoln responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

September 23, 2020

Super happy with the service I got from Luke and Bob! Very friendly and helped me get my dream car! Thank you so much guys! More

by akalwat94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Clarizio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2020 -

Joe Rizza Ford Lincoln responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

September 22, 2020

Greatest service department I have ever been to at any dealership. Ike is the most helpful and wonderful service person I have ever dealt with. More

by Megan.m.nolam39
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ike Mohammed
Sep 24, 2020 -

Joe Rizza Ford Lincoln responded

Thank you so much for taking the time to share your feedback with us, Megan! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

September 22, 2020

Brought my vehicle in for a check engine light diagnosis, I was greeted very fast and the Advisor made sure he understood all of my issues he got me a loaner vehicle right away and helped me through the whol More

by Murvin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2020 -

Joe Rizza Ford Lincoln responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

September 22, 2020

Quick and friendly service from general manager down to the service department. Went in to get a backup camera fixed and it took no more than 35 minutes I was in and out and on the road More

by MGINOCCHI13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Kassanitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruno Bon
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Kraft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Mirkiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Claster
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Livigni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2020 -

Joe Rizza Ford Lincoln responded

Thanks for your outstanding review! We're glad to hear that our team was friendly and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

September 21, 2020

Thomas was a great service writer. I would come back any time to get service done here after the wonderful experience I had. Great employees all around. More

by John21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Mackey
Sep 24, 2020 -

Joe Rizza Ford Lincoln responded

Thank you for taking the time to write this great review. It's wonderful to hear that our team was able to provide you with a wonderful experience! We really appreciate this feedback and we will share it with them. If you have any questions or further needs, please don't hesitate to contact us or stop by for a visit. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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