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Joe Rizza Ford Lincoln

Orland Park, IL

4.4
2,882 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page. Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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8100 W 159th St

Orland Park, IL

60462

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Showing 2,882 reviews

September 29, 2020

Great experience! Everyone was so helpful and great to work with! I went through the process very easily from beginning to end. Would recommend Joe Rizza for all your car buying More

by JPWARD62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Rawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Clarizio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2020 -

Joe Rizza Ford Lincoln responded

We cannot thank you enough for your wonderful review of Joe Rizza Ford of Orland Park and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

September 29, 2020

I think Joe Rizza Ford service is improving every time I go for service. The waits are a lot shorter and service is faster. I would definitely recommend More

by SEAN.ALLEN32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dimitri Bowie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ike Mohammed, Eduardo Rodriguez, Eric Montanez
Oct 02, 2020 -

Joe Rizza Ford Lincoln responded

We really appreciate your feedback, Sean. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

September 29, 2020

Scott Was very helpful and resolved our problem. Thank you. The dealership was clean and well organized. The car was returned clean thank you. Would recommend rizza to anybody. More

by davedob1111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2020 -

Joe Rizza Ford Lincoln responded

To say thank you is not enough, Dave! We are thrilled to read your kind words about our employees, facility and overall experience with us. Please stop by Joe Rizza Ford of Orland Park again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

September 29, 2020

We were very pleased with our experience at Joe Rizza Ford. Our salesman John was very nice, knowledgeable and not pushy at all. The price of the car was way under KBB. The price was straight forward wi More

by EOLSON173
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Runia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Rawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe LaFemina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2020 -

Joe Rizza Ford Lincoln responded

Thanks for the kind review! Anytime our customers let us know that they had a very pleasant purchasing experience, it brings us great joy. We invite you to return to our Service Center for more of the same when it's time for your first oil change. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

September 28, 2020

Joe Rizza service has always been top notch. They managed to get my vehicle repaired much sooner than expected. Ike was so helpful. He contacted me as soon as my car was towed in to let me know they More

by MRSNBDY4
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ike Mohammed
Sep 30, 2020 -

Joe Rizza Ford Lincoln responded

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Joe Rizza Ford of Orland Park, we value our customers and we look forward to seeing you down the road. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

September 28, 2020

No pressure honest and friendly made sure I was comfortable with the car and deal sales person was patient and explained the process the entire way More

by TNM82059
Recommend Dealer
Yes
Employees Worked With
Other Employees : Sarah Vargas
Sep 30, 2020 -

Joe Rizza Ford Lincoln responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

September 28, 2020

I recently bought a Lincoln Nautilus from Joe Rizzo I recently bought a Lincoln Nautilus from Joe Rizzo Lincoln in Orland Park. My salesman was Al Mirkiani and he did an excellent job. He is a seasoned More

by bbarrigar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Mirkiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2020 -

Joe Rizza Ford Lincoln responded

Hello and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Al was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

September 28, 2020

The staff was friendly although my request for “gap insurance” wasn’t granted and I was told by the finance manager I could get it. More

by JOANSMITHTATUM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Vertucci
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2020 -

Joe Rizza Ford Lincoln responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

September 28, 2020

I had a complex problem and my sales person Raul went the distance to help me out and get me in the car of my choice. More

by Lenbrown34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raul Hernandez
Sep 30, 2020 -

Joe Rizza Ford Lincoln responded

Thanks for this marvelous review and congratulations on your new car! We are so pleased that Raul was able to provide you with such exceptional service. Enjoy your new vehicle! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

September 28, 2020

This review is strictly for Eduardo Rodriguez. Eduardo took the time to understand the complicated ongoing problems I am having with my truck. He kept me informed and followed up along the way. It was a More

by FARRIERGIRL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
Sep 30, 2020 -

Joe Rizza Ford Lincoln responded

Thank you for taking the time to write this review. We are pleased to hear that Eduardo was able to provide an overall positive experience. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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