Back

Joe Rizza Ford Lincoln

Orland Park, IL

4.4
2,882 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page. Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
Contact Dealership

8100 W 159th St

Orland Park, IL

60462

Directions

By Type

Showing 2,882 reviews

October 01, 2020

Joey is a good salesperson. But my wife and I feel unsafe going there. Mass are required in the state of Illinois. But you wouldn't know that there. Nobody is wearing a mask. If they are they are not wearing More

by WJK60441
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Gio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2020 -

Joe Rizza Ford Lincoln responded

We appreciate you taking the time to share your experience with our dealership. This information was passed along to the manager and we will take steps to ensure this doesn’t happen again. We hope we can earn your business back in the future. Thank you for your feedback. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

October 01, 2020

Jim Vertucci was the best salesman I've seen.Issues were Jim Vertucci was the best salesman I've seen. Issues were completed very fast. Worked with us the entire time. Very friendly. Bob Rawson the after de More

by MIKE.A.442
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Rawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Vertucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2020 -

Joe Rizza Ford Lincoln responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Jim, Bob, and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

October 01, 2020

Excellent service from an outstanding dealership! Ike is excellent at his job and always comes through! I highly recommend this group for service, sales and anything else! More

by John V
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ike Mohammed
Oct 05, 2020 -

Joe Rizza Ford Lincoln responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

October 01, 2020

I choose Joe Rizza Lincoln in Orland park because I love honesty, and they bring honesty to me as a customer and to my Lincoln mkz and I thank you guys so much More

by Antoineshaw8884
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eduardo Rodriguez, Tom Mackey
Oct 05, 2020 -

Joe Rizza Ford Lincoln responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

October 01, 2020

Very nice dealership with an amazing staff. Dimitri made the sales process easy and painless. I was able to get the car with no hassle. Thx! More

by SHANNA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dimitri Bowie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2020 -

Joe Rizza Ford Lincoln responded

Thank you for taking the time to share with us, Shanna! The goal of the Joe Rizza Ford of Orland Park team is to ensure a painless and enjoyable purchasing process for each of our customers. We're happy to read that you found what you wanted in such a timely manner. Please remember that we're always here to assist you with any future auto needs! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

October 01, 2020

3rd time in and they still can't find the problem. Was told they are waiting for Lincoln to come up with a fix. Not happy. More

by CARTWRIGHTHOMAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Mackey
Oct 05, 2020 -

Joe Rizza Ford Lincoln responded

Our dealership goal is to provide exceptional service to every single customer. It appears you did not receive this experience with us. I would like the opportunity to speak with you to work on resolving this issue. Please contact me at your earliest convenience. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

October 01, 2020

First time I ever considered a Lincoln. The Corsair looked like it fit our needs perfectly. Contacted Rizza because we had dealt with their Ford store in North Riverside before and the experience was More

by Jimp1954
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Lillie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Vertucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2020 -

Joe Rizza Ford Lincoln responded

Joe Rizza Ford of Orland Park would like to thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

October 01, 2020

This is the only place I bring my 2016 F150 platinum truck. It has been misdiagnosed causing me to wheelbearings I did not need and has been four times to change a computer module in the engine that com More

by Ron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Scott Sciaky
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2020 -

Joe Rizza Ford Lincoln responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

September 30, 2020

Purchased a new 2019 Expedition form Rizza, in August, the front driver window cracks and I take it into the dealership to have it replaced as it is under warranty. Took the car in August 31st 2020 - it More

by Heather B.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eduardo Rodriguez
Oct 28, 2020 -

Joe Rizza Ford Lincoln responded

Heather, our dealership goal is to provide exceptional service to every single customer. It appears you did not receive this experience with us. I would like the opportunity to speak with you to work on resolving this issue. Please contact me at your earliest convenience. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

September 29, 2020

Great experience! Everyone was so helpful and great to work with! I went through the process very easily from beginning to end. Would recommend Joe Rizza for all your car buying More

by JPWARD62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Rawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Clarizio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2020 -

Joe Rizza Ford Lincoln responded

We cannot thank you enough for your wonderful review of Joe Rizza Ford of Orland Park and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

...
59
...