Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Joe Rizza Ford Lincoln
Orland Park, IL
2,882 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page.
Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,882 reviews
October 12, 2020
I would rec with the caveat to ask a lot of questions. Higher prices and lesser service did not wow me. Had the works done and door handle recall AGAIN and had to ask about the results of the recall che Higher prices and lesser service did not wow me. Had the works done and door handle recall AGAIN and had to ask about the results of the recall check and it took two different employees to get the answer. I was merely walked to the desk and told I could check out there. My brake linings entered the yellow zone and it wasn't even brought to my attention. Even more disheartening, when I got to my car, I realized the car wasn't even run thru the car wash as had been done before. :(..... More
by STOETTNER
Verified CustomerEmployees Worked With
Eric Montanez
October 12, 2020
Sarah Vargas was amazing at helping with my purchase. I felt welcomed and educated in every aspect of the vehicle and sale. Joe Rizza is the place to go! felt welcomed and educated in every aspect of the vehicle and sale. Joe Rizza is the place to go! More
by ANTONIOVILLELA0723
Employees Worked With
Sarah Vargas
October 11, 2020
Eric in the service department greeted me as I entered the service bay with a smile and discussed the work that was scheduled for my F150 Lariat. He also followed up with a text message when the work was the service bay with a smile and discussed the work that was scheduled for my F150 Lariat. He also followed up with a text message when the work was completed so I could pick up my truck ASAP. More
by MJs
Employees Worked With
Eric Montanez
October 09, 2020
Best dealership I ever dealt with I have never been treated better.I want to especially thank George Forbes, George Kraft and Julia Luna they are the Best. treated better.I want to especially thank George Forbes, George Kraft and Julia Luna they are the Best. More
by R_REGILIO
Employees Worked With
October 09, 2020
The wrong car was delivered to my home. The disposable floor mats I requested were not supplied. When I called to ask about it, Samantha never returned my call. floor mats I requested were not supplied. When I called to ask about it, Samantha never returned my call. More
by everaji
October 08, 2020
I was totally dissatisfied with the way my car service for brakes was handled and not providing a loaner or rental for a whole week to fix my vehicle. Joe Rizza has been the only company that has worked o for brakes was handled and not providing a loaner or rental for a whole week to fix my vehicle. Joe Rizza has been the only company that has worked on my brakes. I am blessed and fortunate that I didn’t hurt myself. More
by VDUB128
Employees Worked With
Eduardo Rodriguez
October 07, 2020
Great place to go for service and nice selection of cars and trucks. I would always recommend Joe Rizza Ford to anyone who is looking for a Ford or has one. and trucks. I would always recommend Joe Rizza Ford to anyone who is looking for a Ford or has one. More
by SEAN.ALLEN32
Employees Worked With
Other Employees :
Ike Mohammed, Eduardo Rodriguez, Eric Montanez
October 06, 2020
My wife bought an explorer from Rizza and the salesman Alexis Salas was terrific very helpful and pleasant to work with.buying a car thier was a pleasant experience thank you Shirley and John Mikos. Alexis Salas was terrific very helpful and pleasant to work with.buying a car thier was a pleasant experience thank you Shirley and John Mikos. More
by JOHNNYPOLKA1945
October 01, 2020
Thanks, Luke Clarizio. You helped us to expedite the sale on our new Aviator fairly quickly while on site. You worked with my husband over time to provide the best deal and best experience. on our new Aviator fairly quickly while on site. You worked with my husband over time to provide the best deal and best experience. More
by Dr. Young
Employees Worked With
October 01, 2020
Had a great experience at Rizza with my salesperson Sarah Vargas. She was great. Knowledgeable and friendly. She did a great job. Hoping the service is just as good. Vargas. She was great. Knowledgeable and friendly. She did a great job. Hoping the service is just as good. More
by rekrucr
Employees Worked With
Sarah Vargas
