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Joe Rizza Ford Lincoln

Orland Park, IL

4.4
2,882 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page. Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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8100 W 159th St

Orland Park, IL

60462

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Showing 2,882 reviews

October 17, 2020

Mr. Rodriguez was very helpful. He pointed out that my spare tire had been stolen and the cable cut. He wrote me an estimate for the insurance company. More

by s_enders1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
Oct 21, 2020 -

Joe Rizza Ford Lincoln responded

Thank you for your great review! We're glad that we were able to help you out! We look forward to working with you again in the future. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

October 17, 2020

Everyone was wonderful. I am now up to my fourth vehicle from Rizza. Excellent service from beginning to end of process. Jim and Julie were very professional and this was Jim day off but he went the extra More

by Claudette Battle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Vertucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julie, Concierge Service
Oct 21, 2020 -

Joe Rizza Ford Lincoln responded

It was a pleasure to read about your fourth car-buying experience at Joe Rizza Ford of Orland Park. Congratulations on your vehicle! Our top priority is delivering top-notch service without making our guests feel rushed or pressured in any way. It's delightful to know Jim and Julie provided you with such a memorable and outstanding experience. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

October 17, 2020

Rizza Lincoln made the buying process simple and fast. Raul did a great job streamlining the process and getting us the best price out there. More

by Mark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raul Hernandez, Tom Mackey
Oct 21, 2020 -

Joe Rizza Ford Lincoln responded

Mark, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

October 16, 2020

Whether I’m bringing my vehicle in for regular maintenance or something else, everyone is always very friendly and courteous. Rizza Ford does a great job! More

by LKFUNKE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ike Mohammed
Oct 21, 2020 -

Joe Rizza Ford Lincoln responded

Thanks for your perfect review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

October 15, 2020

I have a habit of good taste, I love high end Luxury cars. I have had the best experience with Rizza Ford when I decided to get a Lincoln. I was treated with kindness, professionalism, and respectfully More

by INFO80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Gio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob in finance -great!
Oct 19, 2020 -

Joe Rizza Ford Lincoln responded

Thank you for recognizing your experience at Joe Rizza Ford and Lincoln of Orland Park. We consider customers as part of our family, and as an extended part of our family, we want you to receive the kind of treatment each of us would want and expect. We look forward to working with you in the future and hope you keep us in mind the next time you are car shopping. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

October 15, 2020

Always pleasant to deal with and I’m never left waiting Got a call as soon as it was ready and a great wash job Thanks so much More

by KATHY60453
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
Oct 19, 2020 -

Joe Rizza Ford Lincoln responded

Kathy, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

October 15, 2020

I had a wonderful experience on Monday. I needed my battery checked and it turned out it needed to be changed and also some recalls needed to be addressed. Thomas assisted me, he was very nice and help More

by ANGELANTAYLOR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Mackey
Oct 19, 2020 -

Joe Rizza Ford Lincoln responded

Hi, and thank you for this great review! We're happy to hear that Thomas took care of you! He is a great asset and we appreciate all that he does. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

October 15, 2020

The best car buying experience in my life. Didn’t find the exact car I wanted on the lot and the salesman did the research and found the perfect Ford F-150. I am beyond excited about the purchase and all More

by JAGamboa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Clarizio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2020 -

Joe Rizza Ford Lincoln responded

Thank you for leaving us this review. We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

October 13, 2020

Always fast and friendly service when I come here. Waiting room was clean and socially distanced. The auto tech was friendly and explained everything to me. Highly recommend. More

by DTURNER220
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Driggers, Ike Mohammed, Eduardo Rodriguez, Eric Montanez, Tom Mackey
Oct 14, 2020 -

Joe Rizza Ford Lincoln responded

We cannot thank you enough for your wonderful review of Joe Rizza Ford of Orland Park and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

October 12, 2020

Eric is a great employee who takes care of his customers. You should work to have all workers be more like him! Thanks again Eric More

by Husirlowrey2413
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ike Mohammed, Eric Montanez
Oct 14, 2020 -

Joe Rizza Ford Lincoln responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Eric and our team were helpful during your visit. If you have any questions, please don't hesitate to reach out to us again. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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