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Joe Rizza Ford Lincoln
Orland Park, IL
2,882 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page.
Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 2,882 reviews
October 24, 2020
Service advisor Tom Mackey was very forth right and helpful in taking care of my issues and concerns. The repairs performed were to my complete satisfaction helpful in taking care of my issues and concerns. The repairs performed were to my complete satisfaction More
by AFOX1929
Verified CustomerEmployees Worked With
Tom Mackey
October 24, 2020
Joe Rizza Lincoln is reliable efficient and I trust that I’m always in good hands. As a single woman I feel they really care about me and have my best interests at heart. I’m always in good hands. As a single woman I feel they really care about me and have my best interests at heart. More
by DLPIN112
Employees Worked With
Other Employees :
Luke Clarizio in sales, Bobby Driggers, Ike Mohammed, Eduardo Rodriguez, Eric Montanez, Tom Mackey
October 22, 2020
I am always happy with the service. Honestly I do think the price is higher than what I expected. It would be nice to have a “cafeteria style” options so I can have more options on what I want serviced and the price is higher than what I expected. It would be nice to have a “cafeteria style” options so I can have more options on what I want serviced and not have only one option More
by brworkman
Employees Worked With
October 21, 2020
Luke Clarizio was my sales person. He went above and beyond to get me the best price on a used car. He was friendly and courteous. beyond to get me the best price on a used car. He was friendly and courteous. More
by sully10
Employees Worked With
October 20, 2020
Service performed met expectations. Appreciated Lyft drop off and pickup from my house. Surprised that some dealership staff were not wearing masks. No seat or floor cover was in place when porter brought ve off and pickup from my house. Surprised that some dealership staff were not wearing masks. No seat or floor cover was in place when porter brought vehicle to me. More
by SBLOOM16258
Employees Worked With
Eric Montanez
October 20, 2020
Pleasant personnel, very accommodating. Fixed car issue, explained all details. etc., etc, etc, etc, etc, etc, etc, etc, etc, etc, etc, etc etc etc etc explained all details. etc., etc, etc, etc, etc, etc, etc, etc, etc, etc, etc, etc etc etc etc More
by AMES.HAWES75
Employees Worked With
Ike Mohammed
October 20, 2020
The service department is excellent especially Scott. I've been coming too Joe Reza's service department for the last 10 years and now I bought a new car from there and the sales department was great esp I've been coming too Joe Reza's service department for the last 10 years and now I bought a new car from there and the sales department was great especially Sarah More
by Tricia
October 19, 2020
Very friendly, and helpful! Quick and efficient service. 10/10 would recommend. Even offered a text friendly customer service option, which I thought was kinda neat. 10/10 would recommend. Even offered a text friendly customer service option, which I thought was kinda neat. More
by MARY84
Employees Worked With
Eduardo Rodriguez
October 19, 2020
Why do you make an appointment for service if you have to wait 4 hours for the job to be done? Never a loaner car available! Not all staff wearing masks! Confused wait 4 hours for the job to be done? Never a loaner car available! Not all staff wearing masks! Confused More
by MNORWOOD
Employees Worked With
Other Employees :
Miles Misek, Eduardo Rodriguez
