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Joe Rizza Ford Lincoln
Orland Park, IL
2,882 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page.
Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 2,882 reviews
November 02, 2020
Great place to do business!! Professional and priced right! Love my new Lincoln! Would recommend Rizza to anyone! From sales to service-they are top notch! right! Love my new Lincoln! Would recommend Rizza to anyone! From sales to service-they are top notch! More
by COWATERFORD
Verified Customer
November 02, 2020
The incorrect size for my wiper blades was put on. The blade is shorter than any blade I’ve had on this car before. At least it was a fast return this time. Eduardo is great to work with. Employees were n blade is shorter than any blade I’ve had on this car before. At least it was a fast return this time. Eduardo is great to work with. Employees were not wearing a mask at all times. I had to disinfect my car after getting it because of the lack of masks and social distancing being practiced in your facility. More
by KBLAIR4
Employees Worked With
Eduardo Rodriguez
October 31, 2020
This dealership is very good They get you in and out really quick and the service people is really nice I will recommend this dealership to my friends really quick and the service people is really nice I will recommend this dealership to my friends More
by gsims241
Employees Worked With
Jesse Remirez Service Department
October 30, 2020
Fast, friendly staff and service. Scott, Tim and Mark do a great job resolving any and all issues with my vehicle each and every time. a great job resolving any and all issues with my vehicle each and every time. More
by JOD
October 30, 2020
I purchased a battery that was apparently defective as it went bad within a year. It was replaced at no cost and service was pleasant and professional. I hope this battery last the expected lifetime and if n went bad within a year. It was replaced at no cost and service was pleasant and professional. I hope this battery last the expected lifetime and if not I will be revising my review with a new evaluation. More
by A Miller
Employees Worked With
Eduardo Rodriguez, Tom Mackey
October 29, 2020
This place is a joke. The customer service is horrible. You make a appointment for your car and they say they can’t work on it. The Eduardo is sarcastic and rude. I will never buy another car from this You make a appointment for your car and they say they can’t work on it. The Eduardo is sarcastic and rude. I will never buy another car from this place. More
by MTSHAT
Employees Worked With
Eduardo Rodriguez
October 28, 2020
Our experience with Joe Rizza Ford was excellent. We had brake repairs made to our 2010 Fusion SE. Scott our service rep was very pleasant and knowledgeable as was the mechanic who did the work. We felt tha brake repairs made to our 2010 Fusion SE. Scott our service rep was very pleasant and knowledgeable as was the mechanic who did the work. We felt that we were treated fairly and professionally and economically as well! We would consider returning in the future and recommending Joe Rizza to others for service. More
by Bigdaddy2309
Employees Worked With
October 27, 2020
Joe Rizza Ford and Lincoln of Orland. Well I came in for service. And walked out with a Lincoln MKZ .Thanks to Dimitri Bowie the sales person. service. And walked out with a Lincoln MKZ .Thanks to Dimitri Bowie the sales person. More
by KBRAND59
October 27, 2020
My son brought in his vehicle for a strange noise, it turned out to be a major repair. Gary Precin and his staff were incredibly professional and honest!! Thank you all for the great job you did!!!! turned out to be a major repair. Gary Precin and his staff were incredibly professional and honest!! Thank you all for the great job you did!!!! More
by Jack
October 25, 2020
Luke was a great help to us in purchasing our second Lincoln in a year. He made sure we were comfortable with our deal and with the car. He took great care of us during the process. Lincoln in a year. He made sure we were comfortable with our deal and with the car. He took great care of us during the process. More
by jeanneyukich
