Joe Rizza Ford Lincoln

Employees are very knowledgeable, professional and friendly. My service advisor, Scott Sciaky, fits all of those and, in my opinion, is a real asset to your Company. friendly. My service advisor, Scott Sciaky, fits all of those and, in my opinion, is a real asset to your Company. More

Entire staff seemed to be a bunch of jerks. Political signs in their areas which is bad business protocol. I wouldn't have bought there if they hadn't had the vehicle I found online. I wouldn't buy a g signs in their areas which is bad business protocol. I wouldn't have bought there if they hadn't had the vehicle I found online. I wouldn't buy a go cart from them. Won't be back More

I purchased my 2020 Nautilus three weeks ago. Decided to bring the car in for service, I waited in the service lane for over 30 mins with no one greeting me or confirming my appointment. I finally stopped o bring the car in for service, I waited in the service lane for over 30 mins with no one greeting me or confirming my appointment. I finally stopped one of your service advisors to ask how long it would take to have my car checked in? He acted annoyed and abruptly stated " there are two other people in front of you and the other service advisors are on the phone." Never apologized for the lack of communication. My time is just as valuable as your teams, so when I show up on my scheduled time you should at a minimum acknowledge my arrival, check me in, etc. I told him that i could not wait another 30 to 40mins because i had someone waiting for me to take me to a business meeting. Instead i told him to open a lane so that i can leave. Fast forward to today, i scheduled another service visit, this time using my valet service. I just received a call telling me that you won't have a loaner vehicle until the week of Dec. 1st! I'm really questioning my decision to purchase this vehicle based on your level of service. Your selling a premium product, advertising a premium service offering and based on my first two experiences, you've fallen short. More

I always take my car to Rizza, which is where I purchased it. The work is always excellent and the service managers great. I can always trust work to be done excellently it. The work is always excellent and the service managers great. I can always trust work to be done excellently More

Great service. It was easy to make an appointment for routine service and Scott was very personable and helpful. My car was inspected and serviced professionally and quickly. I like the Service Departme routine service and Scott was very personable and helpful. My car was inspected and serviced professionally and quickly. I like the Service Department very much. More

Scott has been so Awesome and customer service is top notch ! Him and Lou are the best ever and wouldn’t trade them for any other sales person as long as they’re work for Joe Rizza notch ! Him and Lou are the best ever and wouldn’t trade them for any other sales person as long as they’re work for Joe Rizza More

Service writer Ike is awsome ..The service department did a great job on my car ..highly recommended to bring your car there to have work done..great people a great job on my car ..highly recommended to bring your car there to have work done..great people More

Friendly, knowledgeable, personable. No pressure sale. Friendly, knowledgeable, personable. No pressure sale. We left the dealer smiling. Our salesman was easy to work with and funny. We got what w Friendly, knowledgeable, personable. No pressure sale. We left the dealer smiling. Our salesman was easy to work with and funny. We got what we went there for. More

Great service, staff very friendly and competent. Bought my car here and I got great reminder for maintenance check. Will continue to use this location. my car here and I got great reminder for maintenance check. Will continue to use this location. More

Al Mirkiani was a pleasure to work with. No pressure, and an honest desire to put us into the right vehicle to meet our needs. Nice guy too. and an honest desire to put us into the right vehicle to meet our needs. Nice guy too. More