Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Joe Rizza Ford Lincoln
Orland Park, IL
2,882 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page.
Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,882 reviews
November 23, 2020
The service manager was very attentive when I explained my issue to him. They did A good job repairing the SUV and also did a complimentary inspection. my issue to him. They did A good job repairing the SUV and also did a complimentary inspection. More
by BLAYZA1999
Verified CustomerEmployees Worked With
Jessie Ramirez - 5 stars
November 23, 2020
Luke was my salesman and had been my salesman for Well over 10 years. Whenever it’s time to purchase a Car for my Children or anyone seeking a salesman , not to just sale a car but know what he is doing.. over 10 years. Whenever it’s time to purchase a Car for my Children or anyone seeking a salesman , not to just sale a car but know what he is doing.. That would be Luke.. More
by HOWARD76
Employees Worked With
November 20, 2020
We can’t thank Raul and the entire staff at Joe Rizza Ford and Lincoln of Orland Park for our best experience ever purchasing a new vehicle. They worked with us like we were family and we were so happy Ford and Lincoln of Orland Park for our best experience ever purchasing a new vehicle. They worked with us like we were family and we were so happy when we left. Thank you again to the entire Staff and Raul. More
by Steve P.
November 20, 2020
Your service managers worked hard to schedule my car repair needs and keep me up-dated throughout the day . The Uber lift was ever so appreciated !!!! repair needs and keep me up-dated throughout the day . The Uber lift was ever so appreciated !!!! More
by ——//////
November 20, 2020
Serviceman was very professional will go back again if I had to great decision to take it there will tell someone else about the service i was given at Joe Russia . had to great decision to take it there will tell someone else about the service i was given at Joe Russia . More
by Tuxedo
Employees Worked With
Tom Mackey
November 20, 2020
Always best service. Honest and always get my car done in the timeframe that they say. I’m satisfied with the work that was done on my car. the timeframe that they say. I’m satisfied with the work that was done on my car. More
by mnudo84
November 20, 2020
When I found out my Explorer probably wouldn't be ready that day I asked for a loaner. I was told there were none. I had to assert myself a little because I had no other means of transportation. Somehow th that day I asked for a loaner. I was told there were none. I had to assert myself a little because I had no other means of transportation. Somehow they found one! All the repairs were made on my Explorer but when I picked it up it was FILTHY. It had bird droppings all over it. More
by ckuhny003
Employees Worked With
Eduardo Rodriguez
November 19, 2020
Came in looking for a new mustang and i was assisted immediately. Went over what i was looking for and a budget and Rizza Ford worked hard to find the best vehicle for me in my price range they were pol immediately. Went over what i was looking for and a budget and Rizza Ford worked hard to find the best vehicle for me in my price range they were polite and understanding couldn't ask for me when shopping for car. Thank you ! More
by Murvin
November 19, 2020
Very good people the sells man he’s so good I he helped us a lot the car really clean and nice. The Service very good us a lot the car really clean and nice. The Service very good More
by HAMEDMILHEM90
November 19, 2020
So happy with everything. Eduardo was friendly and informative. Process was easy! It will be a pleasure bringing my car in for service. Thank you Rizza! informative. Process was easy! It will be a pleasure bringing my car in for service. Thank you Rizza! More
by senza1
Employees Worked With
Eduardo Rodriguez
