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Joe Rizza Ford Lincoln
Orland Park, IL
2,884 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page.
Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 2,884 reviews
April 15, 2022
Try to avoid there service they are Scammers Scott at the service department said $59 for oil change and tire rotation, Than he charge me almost $144 including $31 for oil Disposal he is a liar trying t the service department said $59 for oil change and tire rotation, Than he charge me almost $144 including $31 for oil Disposal he is a liar trying to cheats custmors money when I catch him he said stop by I will give you $50 back I told him no the difference is more he said take it or leave it with Attitude , Unfortunately I have to take my business somewhere else and I will never use this dealer again I also send a message to the dealer management nobody answered and I’m willing to complain with Ford Lincoln also Better Business Bureau also I will call the city of Orlandpark. Because I want everybody knows about this and everybody be careful when you deal with them they will steal your money. More
by Saad
Employees Worked With
March 17, 2022
I had an issue with my 4WD not engaging on my 2019 F-250 Super Duty. I reached out to Scott Sciaky and he scheduled an appointment within a few days. This was in January and I use my F-250 Super Duty for Super Duty. I reached out to Scott Sciaky and he scheduled an appointment within a few days. This was in January and I use my F-250 Super Duty for some plowing so I was concerned about getting my truck back. No worries, as the day after I dropped my truck off I received a phone call that my truck was finished and repaired under warranty. I appreciate Scott Sciaky and Mark Stephens taking care of me and my vehicle in a professional and timely manner. Scott is always courteous and attentive. And, a thanks to Joe Rizza Ford for their great customer service and clean facilities. More
by Somebody
January 06, 2022
I came to the dealership looking for a used vehicle. I was very pleased at the customer service throughout my purchase experience. There was no pressure to purchase a vehicle and they were very honest wit was very pleased at the customer service throughout my purchase experience. There was no pressure to purchase a vehicle and they were very honest with the pricing. I had gone to other dealers and their online price was different than the price when I got to the dealership. They marked up the price (price gouging) due to inventory. They also kept there word when I found a few issues with the vehicle. They corrected the issues and gave me a loaner. Nothing but professionalism at Joe Rizza Ford. I would like to thank my salesman Luke Clarizio for all his help and Gary Precin for his support. I would highly recommend this dealership and go back for another vehicle purchase. More
by crfd21
December 28, 2021
They worked hard to get us into a beautiful pre-owned Lincoln on the fly when our only vehicle suddenly stopped working. We researched a lot of dealerships, and the pros at Joe Rizza of Orland Park were Lincoln on the fly when our only vehicle suddenly stopped working. We researched a lot of dealerships, and the pros at Joe Rizza of Orland Park were a few notches above the best! Philip Rizza was very friendly, personable and knowledgeable, and made me feel welcome and encouraged all of my questions. He is a true asset to their organization! I have complete faith in him and his hard-working team with all of our future purchases! Thanks again!! More
by CRBAKER311
Verified CustomerDecember 28, 2021
Nice friendly great service beautiful people clean respect love my car cliff took care of me Happy Holiday respect love my car cliff took care of me Happy Holiday More
by PRENTISWEATHERS
December 26, 2021
Highly recommend Joe Rizza Ford Lincoln dealership. Just bought my 4th vehicle in 3 years from them. The treat loyal and repeat customers right. Personal thanks to Mr.Rizza, John Livigni, and my forever sal bought my 4th vehicle in 3 years from them. The treat loyal and repeat customers right. Personal thanks to Mr.Rizza, John Livigni, and my forever salesman Joey Gio. More
by Kevin
December 26, 2021
Friendly and very helpful in assisting with the purchase of my leased F150 due to vehicle availability cause the chip shortages. of my leased F150 due to vehicle availability cause the chip shortages. More
by MJs
December 26, 2021
I stopped by the dealership to look at a F150 King Ranch. Met Philip Rizza, told him what I wanted and picked out my truck. The negotiating process was acceptable and fair. I bought the truck immediately. I Met Philip Rizza, told him what I wanted and picked out my truck. The negotiating process was acceptable and fair. I bought the truck immediately. I went to a dealer in the area to look at the GMC Denali and they tried to mark the vehicle up 15k. I told them I was heading to Rizza’s to buy and I did. Great job Philip. I truly love my truck. Respectfully, James R. Johnson More
by jrjohnson
December 23, 2021
Salesman are thorough and attentive. They made sure I knew what was going on every step of the way and ensured me a positive buying experience. knew what was going on every step of the way and ensured me a positive buying experience. More
by AYANA.ALLEN
December 17, 2021
Luke and Gary were a big help and went over and beyond to get the deal done. I had a great experience. get the deal done. I had a great experience. More
by Richiewalker454
