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Joe Rizza Ford Lincoln
Orland Park, IL
2,881 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page.
Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 2,881 reviews
February 21, 2009
Liz (Internet Sales) and Isaias (Showroom Sales) were the best sales team I have EVER encountered in my 30 years of driving. Both were professional and reserved, neither pushy or overbearing, qualities attr best sales team I have EVER encountered in my 30 years of driving. Both were professional and reserved, neither pushy or overbearing, qualities attractive to this profession and outside the norm. Their deamenor made me feel in control of the sale, exactly the way the buyer should feel. Surprisingly the Internet price increased a day after I made my inquiry, however, Liz commited to the original price advertised even though no deal had been consumated. When we arrived at the dealer, unfortunately for me, another couple was looking at the same vehicle we had just driven 45 miles to see, however, Liz introduced us to Isaias and he let us take a test drive. When we had returned from the drive, we sat down to discuss the sale. The other couple had left but we believed them to be returning. We decided not to do any negotiating and found out afterward that the other couple looking at the vehicle had returned and were willing to purchase the vehicle at the new price which was $1000 more than Liz and I had agreed on. Joe Rizza Ford honored the obligation and I went home with a totally awesome car for a totally awesome price. Both of these individuals are valuable assests to their trade and hopefully executives at Joe Rizza know it. I will be back to Joe Rizza soon. We are looking at replacing our van and I want a FORD. THX so much guys! You have a customer for life. More
by striphahn
Employees Worked With
Liz and Isaias
