Joe Rizza Ford Lincoln

This summer was my first experience with Joe Rizza Ford. I was a college graduate looking to buy my first car and I was very impressed with the 2013 model of the Ford Fusion. When I walked in the dealershi I was a college graduate looking to buy my first car and I was very impressed with the 2013 model of the Ford Fusion. When I walked in the dealership, I was greeted by one of the salesman, Joe Vlastelica, who I worked with throughout the entirety of my car buying experience. He was knowledgable and extremely helpful every step of the way. One thing that really stood out to me was how comfortable Joe made me feel throughout the whole process. At other dealerships, salesman were attacking me for my business, while Joe simply made me feel like a valued customer. I never felt pressured into making a decision, which allowed me to take my time and pick out the perfect car for me. Overall, I was very satisfied with the service at Joe Rizza Ford and I couldn't be happier with my new Fusion. I would recommend this dealership, as they have definitely secured my business in the future. More

Initially, my wife and I, had all of our questions answered regarding make and models in which we were interested. The sales person showed us different models when the one we had in mind proved to be answered regarding make and models in which we were interested. The sales person showed us different models when the one we had in mind proved to be a little too expensive. We switched completely from one make, Ford-Escape to the KIA Sorrento, and the salesman was as well versed in this make as he was in the Ford. We were provided answers to several questions which made out decision easier, and in particular pricing was, in my opinion, fair and affordable. Mostly, it was the patience of the sales person that made the deal happen. If I had detected impatience I would have gone elsewhere. In this case, not only the quality vehicle/SUV, but the quality employee convinced us this was the way to go. No pressure, no inaccuracies, no statements misrepresented. Additionally, knowledgeable straightforward people followed up with explanations regarding maintenance and other available coverage. Unfortunately, we couldn't take advantage of the offers at the time. We did not feel any undue pressure during our experience while visiting the showroom. I hope that the relationship continues in this fashion. More

Everything was great until my first Service experience. No one showed me how to use the Remote Start that was installed on the vehicle, someone had their bottle of water in my car and spilled it all over t No one showed me how to use the Remote Start that was installed on the vehicle, someone had their bottle of water in my car and spilled it all over the passenger seat, my second key which was promised to me still hasnt arrived 11 days after purchase, and I was supposed to get 4 free oil changes as per the deal when I bought the car and they wouldnt honor it at the service department without proof(which wasnt given to me). More

Frank Herrera made buying our Escape as easy as pie. He was very courteous and answered all our questions. Our experience was terrific and we would definitely come back and buy again when we need another was very courteous and answered all our questions. Our experience was terrific and we would definitely come back and buy again when we need another vehicle. More

Jose Munoz brings a wealth of experience and good salesmenship to your dealership. He was very attentive to our needs, listened patiently and brought the deal we were looking for to us. He was very p salesmenship to your dealership. He was very attentive to our needs, listened patiently and brought the deal we were looking for to us. He was very patient and took the extra time to research more potential financial savings/advantages for us. Even though we arrived late in the evening, he treated us as if we were the 1st customers of his work day. That made us feel very comfortable and knew we could trust this man with our auto selection. We would highly recommend the Joe Rizza Dealership to any one I come in contact with , searching for a new vehicle. It was a very pleasant experience dealing with Jose and made this decision an easy one to make. Thanks for the great experience . Jim Nelson More

Had a VERY quick purchase with Frank. He was very easy to work with and made the process a no brainer. I bought a Kia and was out the door in under 30 minutes. Thanks Frank!!! to work with and made the process a no brainer. I bought a Kia and was out the door in under 30 minutes. Thanks Frank!!! More

Our experience with the Orland Rizza Ford dealership has always been great, as we have never felt pressured to purchase a vehicle. Nor have we ever been pushed into a vehicle we did not want. Scott Precin & always been great, as we have never felt pressured to purchase a vehicle. Nor have we ever been pushed into a vehicle we did not want. Scott Precin & Adam Aguilar are very professional and curtious and we appreciate that. No matter how undecided we have been, Scott & Adam have had great patience with us. More

My family and I could tell that Kal was commuters to his service to us. He was very kind and he was truthful in all of the options we were looking at. service to us. He was very kind and he was truthful in all of the options we were looking at. More

Fantastic customer service. I went in to get an oil change on my sportage and was walking around looking at the cars and started to talk to Steve Lillie. I was sharing that I wanted something with bett change on my sportage and was walking around looking at the cars and started to talk to Steve Lillie. I was sharing that I wanted something with better mileage and he showed me the ford c-max. He was very nice and answered all my questions. I wanted a specific color with an upgrade and he sent someone to Wisconsin and had it ready for me within 24 hours. The manager Brian came by and was very helpful as well! Great group of people working there. Thanks for all your help! More

They people were very nice and helpful in finding what best fit my needs and budget. Both the salesman and manager made the process easy. best fit my needs and budget. Both the salesman and manager made the process easy. More