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Joe Rizza Ford Lincoln

Orland Park, IL

4.4
2,882 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page. Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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8100 W 159th St

Orland Park, IL

60462

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Showing 2,882 reviews

November 05, 2013

Excellent Service from Emanuel! Great salesman! I've never had a better experience in the last 25 years of car buying! Will be a customer for many years to come! More

by Kelly Wright
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emanuel Washington
Nov 06, 2013 -

Joe Rizza Ford Lincoln responded

I'm excited to hear about your great experience with us. Thank you for this great review. Emanuel is a valued employee, and he'll be happy to know he has another satisfied customer. We look forward to serving you in the future. Also, I hope that you'll find us on Facebook and Twitter for exclusive content and specials. Linda Tew- Marketing Director LTew@Rizzacars.com

October 30, 2013

Mr. Vlastelica was very patient with me as I considered two different cars, he was respectful of all my questions and was nice to walk me thru the leasing process. I thought salesmen were supposed to be pu More

by landrea18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Vlastelica
Oct 31, 2013 -

Joe Rizza Ford Lincoln responded

Congrats on your new vehicle! I am thrilled to hear that Joe was patient and took the necessary time to help you select your car. Purchasing a vehicle is a huge decision and Joe is excellent at helping customers through this process. If there is anything else you need, please don't hesitate to ask. Best, Linda Tew- Marketing Director LTew@Rizzacars.com

October 23, 2013

All our experiences with Joe Rizza Ford have been positive. Gary and Mike Precin were wonderful to work with. We love our new car and recommend Joe Rizza Ford! More

by lyndaw1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike Precin
Oct 23, 2013 -

Joe Rizza Ford Lincoln responded

Thank you for the kind words! Excellent customer service is our top priority and Gary and Mike are testaments to this. I am pleased that they were able to guide you through the process. Welcome to the family and thanks again for your your business, we really appreciate it. Also, be sure to connect with us via Facebook and Twitter to stay up-to-date on service specials and manufacturer news. Best, Linda Tew- Marketing Director LTew@Rizzacars.com

October 22, 2013

Joe was great this is the 3rd car that was purchased from joe within the last 3 years. service is great, price is great well be back again More

by johnadducci1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Vlastelica
Oct 23, 2013 -

Joe Rizza Ford Lincoln responded

Hello and thank you for the review! We love that our great customer service has given us the opportunity to earn your business over the years! I am sure that Joe will be thrilled that he has been able to meet all of your needs with every purchase. We look forward to continuing to provide you great service! Also, be sure to connect with us via Facebook and Twitter to stay up-to-date on service specials and manufacturer news. Best, Linda Tew- Marketing Director LTew@Rizzacars.com

October 20, 2013

George Serritella is a great, honest, personable salesman. I came in quite anxious with a laundry list of features I wanted/required in a 2014 Ford Fusion. George was quite patient and accommodati More

by jasyn8522
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Serritella
Oct 21, 2013 -

Joe Rizza Ford Lincoln responded

Thanks for sharing the details of your visit to our dealership and congrats on your new Fusion. George is a valued member of the Joe Rizza Team and he will be thrilled to hear about another satisfied customer. Our team works hard to ensure that all of our customers drive off the lot feeling confident and at ease, thus I am overjoyed by your feedback. If you have any further questions about financing or anything else vehicle-related, please do not hesitate to contact us. We look forward to helping you out down the road. Best, Linda Tew- Marketing Director LTew@Rizzacars.com

October 17, 2013

Frank Herrera assisted me for the purchase of a 2014 Ford Escape. I was unable to visit the dealership so Frank came to my office with all the documents ready for my signature. I was impressed with his att More

by JTOUHY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 18, 2013 -

Joe Rizza Ford Lincoln responded

Dear Customer, it is great to hear that Frank was able to assist you in this unconventional way. Our staff is known for doing whatever it takes to provide exceptional customer service and clearly this was your experience as well. Thank you for your recommendation and we look forward to doing business with you in the future! Best, Linda Tew- Marketing Director LTew@Rizzacars.com

October 16, 2013

My experience at Joe Rizza Ford was great. They were very helpful and patient with us. I would recommend them to my friends and family. More

by ericwilkosz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike Precin
Oct 17, 2013 -

Joe Rizza Ford Lincoln responded

It's great to hear another story about a satisfied customer. I'm glad we were able to help you get in a great new vehicle. Thanks again for choosing us and for letting us earn your business. Connect with us on Facebook and Twitter to stay in the loop about manufacturer news and dealership specials. Best, Linda Tew- Marketing Director LTew@Rizzacars.com

October 12, 2013

Very good expierience and would absolutely recommend Joe Rizza Ford to everyone. This is the second F150 we purchased from Rizza Ford and have always come away with a good feeling. Thanks Joe Rizza Ford lo More

by ChrisMary
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Charles Hatcher
Oct 14, 2013 -

Joe Rizza Ford Lincoln responded

Thank you for your recommendation! Knowing that our customers are satisfied with our service is the greatest reward. Thank you for choosing Rizza Ford again and congratulations on your new truck, we know you will love it! Also, make sure you are following is on Facebook and Twitter, as frequent service specials are made available to our followers and fans. Best, Linda Tew- Marketing Director LTew@Rizzacars.com

October 12, 2013

I just purchased a 2014 Ford Fusion at Joe Rizza Ford in Orland Park, IL. Michael Precin was my salesman who took me for a test drive and showed me all the great features the car had to offer. Michael was f More

by dmesne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike Precin
Oct 14, 2013 -

Joe Rizza Ford Lincoln responded

I am thrilled to learn that Mike was able to assist you in such a detailed and customized manner. Congratulations on the new Fusion. That is a fantastic car and I know it will bring you happiness for years to come. If you have any questions down the road, please do not hesitate to contact us. Our team is always ready to serve you! Also, make sure you are following is on Facebook and Twitter, as frequent service specials are made available to our followers and fans. Best, Linda Tew- Marketing Director LTew@Rizzacars.com

October 11, 2013

Very helpful, bought multiple vehicles with her, perfect fit with rizza, also very informative on all vehicles including the commercial trucks and pickups, should be made a sales manager More

by Danny Ellis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oct 14, 2013 -

Joe Rizza Ford Lincoln responded

Danny, thank you for taking the time to leave Pat and the rest of our team this encouraging review! We are glad to hear you drove away with a wonderful experience. Please don’t be a stranger - contact us should you need anything at all. All of us look forward to the next time we may be able to work with you! Also, be sure to like and follow us on Facebook and Twitter to stay current on dealership news and service specials. Best, Linda Tew- Marketing Director LTew@Rizzacars.com

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