Joe Rizza Ford Lincoln

Lee went the extra mile for us. He got the car we wanted Lee went the extra mile for us. He got the car we wanted cleaned up and ready for us before a snow storm hit. We were very pleased with how he took Lee went the extra mile for us. He got the car we wanted cleaned up and ready for us before a snow storm hit. We were very pleased with how he took care of us. We have 2 Kia cars now. When my daughter purchases her car, it will be a Kia too! More

We were looking to purchase a red 2014 Kia Soul Plus or Exclaim with particular options, I received a prompt response from John Runia as soon as the vehicle arrived at your location. I contacted John and w Exclaim with particular options, I received a prompt response from John Runia as soon as the vehicle arrived at your location. I contacted John and we reviewed the two vehicles that were in stock. I made arrangements to come into the dealership and John told me if he was unavailable to ask for his associated Joe. Due to weather conditions I had to delay my visit for a few days. Upon my arrival I requested to see John and was told the John was not in due to an illness but Joe would assist me. Joe was very helpful and he introduced me Hamde Nassar who was the best salesman I've ever encountered. He immediately showed me a new Kia and told me about the two models that I was interested, he explained that the Plus was a better fit to what we were seeking. I explained the car was for my daughter. Hamde immediately asked if I'd like to take the car to my daughter's work since she was unavailable to come in. Hamde got the car ready immediately and off I went to show my daughter the car she was dreaming of. When I got back to the dealership Hande was waiting and truly interested if my daughter liked the car. We began to work on purchasing the car. Everyone person at Joe Rizza Kia especially Hamde Nassar made purchasing our new car a pleasant experience. I will recommend anyone looking to purchase a new/used vehicle to Joe Rizza Dealership. I will also refer them to Hamde who truly made our purchase the most enjoyable experience. Outstanding customer service! Great job everyone!! Sincerely, Diane McPeek More

Frank Herrera was a very knowledgeable salesman. I also had a very positive service experience with Louie Vieceli. He was very professional and an asset to your organization. had a very positive service experience with Louie Vieceli. He was very professional and an asset to your organization. More

I love my car!! Greg was great an very helpful. The staff was great also! Wish my payment was cheaper and they should have thrown in a remote start for making us wait 4days to find out if we got the car or n was great also! Wish my payment was cheaper and they should have thrown in a remote start for making us wait 4days to find out if we got the car or not but owell. I love my car More

Joe was excellent through the entire process of purchasing our new Ford Fusion. He worked with us to obtain the deal we were looking for and we are both very happy. purchasing our new Ford Fusion. He worked with us to obtain the deal we were looking for and we are both very happy. More

I had a great experience at Joe Rizza Ford, in Orland Park, IL. The auto salesman that was working with me was very informative, throughout the entre process and very friendly. I would definitely recco Park, IL. The auto salesman that was working with me was very informative, throughout the entre process and very friendly. I would definitely reccomend this auto dealership to anyone I know that is in the business of buying a new or used automobile. My next car will definitely be from Joe Rizza Ford, as well. As soon as you walk in, you are greeted and treated very nice and I am appreciative of the auto salesman, Joe, for making me feel welcome and satisfying my auto buying need. Thank you! More

The customer service i tecieved was excellent.They told me everything i needed to know instead of what i wanted to hear.There was no pressure involed,i really felt comfortable in choosing the right vehicle me everything i needed to know instead of what i wanted to hear.There was no pressure involed,i really felt comfortable in choosing the right vehicle for me More

I have not purchased an American made vehicle in quite sometime. It was a very pleasant experience dealing with the sales staff at Rizza. I purchased a Fusion Energi which I was not familiar with as far a sometime. It was a very pleasant experience dealing with the sales staff at Rizza. I purchased a Fusion Energi which I was not familiar with as far as the technology. The sales staff was extremely knowledgeable and the deal I received was tremendous. I would recommend this dealer highly. More

My service advisor always kept me informed about what needed to be done. He was very friendly and knowledgable. The price for the work done was good. needed to be done. He was very friendly and knowledgable. The price for the work done was good. More

WOW!! Where do I start? My experience at Joe Rizza Ford was absolutely wonderful, everyone was extremely friendly and polite. "Joe V." an "James" kept me involved through out the entire process, and worked was absolutely wonderful, everyone was extremely friendly and polite. "Joe V." an "James" kept me involved through out the entire process, and worked with me and my financial situation. They never treated me differently because of my credit or how much money I had. When I walked in to the dealership I knew what I wanted but my credit and money down said something totally different lol, but these guy really pulled off the deal, with me being a little flexible they got me in a newer car then I was expecting and less miles. Normally buying a car is like pulling teeth, dreadful, painful and exhausting. But " James an Joe V. " really took great care of me. I absoutely would recommend this dealership for your next car and the car after that...I know I'll will be back! Thanks Guys for helping me through More