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Joe Rizza Ford Lincoln

Orland Park, IL

4.4
2,882 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to ...
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8100 W 159th St

Orland Park, IL

60462

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Showing 2,882 reviews

March 12, 2021

Great place to shop for a car . Large selection of all the models . Friendly staff. I have bought many cars from this dealership . Always get a fair price . More

by Brad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Vertucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2021 -

Joe Rizza Ford Lincoln responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! Please feel free to contact us if you have any questions! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 12, 2021

This is the sixth car I have bought at Rizza.The team at This is the sixth car I have bought at Rizza. The team at Rizza is on their game. I got what I wanted and am happy at this time. Hopefully the re More

by MPATTI6314
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Rawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Mirkiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eduardo Rodriguez
Mar 17, 2021 -

Joe Rizza Ford Lincoln responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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March 12, 2021

Jesse was great to work with. It's always a pleasant experience working with the service team. A good staff generally means good leadership and David Klaster appears to be doing a great job! Thanks! More

by Satisfied1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Claster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2021 -

Joe Rizza Ford Lincoln responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 12, 2021

My salesman was Isaias Remijio. He was outstanding, very helpful, informative and honest. He went over and above with excellent service. Would definitely recommend him to my friends and family. More

by KAYLEVINE8264
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaias Remijio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2021 -

Joe Rizza Ford Lincoln responded

Thank you for taking the time to write this review. We are pleased to hear that Isaias was able to provide an efficient and overall positive experience. Please come see us for any future needs. We hope to be of service to you again in the future. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 11, 2021

Scott as always very professional. Work was done earlier than anticipated. I would recommend Rizza Ford of Orland Park service department to all my friends. More

by Anderson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2021 -

Joe Rizza Ford Lincoln responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 11, 2021

Temo did an exceptional task to find the MKZ I was looking for. He found one out of state. A deal was made. Layla made a very understandable tutorial. More

by CASEY4231
Recommend Dealer
Yes
Employees Worked With
Temo Velasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2021 -

Joe Rizza Ford Lincoln responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 11, 2021

Poor communication. Mechanics do great work and I really like the dealership, but scheduling is confusing. I made an appointment, but waited three hours for an oil change. I'm sure things get backed up, an More

by WEB1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bob Rawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eduardo Rodriguez
Mar 22, 2021 -

Joe Rizza Ford Lincoln responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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March 10, 2021

I had a bad experience at a different Ford dealership, I left there and drove straight to Rizza Ford. A couple hours later I was on my way home in a new truck. They were extremely helpful and personable. I More

by BEN M
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2021 -

Joe Rizza Ford Lincoln responded

Ben, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 10, 2021

I have Jessie as my go 2 person. He is amazing all ways tells me if there is a problem and explains everything. It's also nice that Dave C. checks on me to see if there's anything he can do. What's so nic More

by tbuaer1442
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Claster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eduardo Rodriguez
Mar 15, 2021 -

Joe Rizza Ford Lincoln responded

Hello and thank you for this fantastic review! Family is just what you are and we are very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. We look forward to the opportunity to work with you in the future! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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March 10, 2021

Patricia was very well knowledged know exactly what I was looking for and I want to thank her for her taking me through the process More

by BUZZPETRASEK
Customer Service
Recommend Dealer
Yes
Employees Worked With
Pat Kralik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2021 -

Joe Rizza Ford Lincoln responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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