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Joe Rizza Ford Lincoln

Orland Park, IL

4.4
2,882 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page. Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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8100 W 159th St

Orland Park, IL

60462

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Showing 2,882 reviews

August 31, 2018

AC/overheating issue Initial "emergency" was handled well; service appointment solved the problem, and rental at Enterprise was efficient and convenient. Eduardo, Ike & Ri More

by JCFISH57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodruguez, service writer, Ike Mohammed
Sep 26, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best regards, Rawan Altaher - raltaher@rizzacars.com

August 31, 2018

Best Maintenance and Service ⭐️⭐️⭐️⭐️⭐️ I’ve beem coming to Joe Rizza for 17 years. All of my FORD trucks are from Joe Rizza Ford. All of my service and Maintenance performed there. Always t More

by ARUSTYDODGE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Rawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Claster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lou Vieceli and Mark Stephens ??????????, Lauren Kutsche, Mike Precin
Sep 26, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best regards, Rawan Altaher - raltaher@rizzacars.com

August 31, 2018

Awesome Customer Service Recently arrived at dealership for routine maintenance. I was told that there was quite a back up and expected to hear that I would need to return an More

by bkdavis48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Joe
Sep 26, 2018 -

Joe Rizza Ford Lincoln responded

Thank you so much for taking the time to share your kind words about your experience with us! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Best regards, Rawan Altaher - raltaher@rizzacars.com

August 31, 2018

Great pey Great people always tell me when the truck will be ready, work with me on the cost, let me talk with the makanic, perfect shop you could eat off the f More

by BEDELLLAWN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Disel makinic
Sep 26, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Best regards, Rawan Altaher - raltaher@rizzacars.com

August 31, 2018

Service Advisor Eduardo Rodriquez was extremely courteous and friendly too me. Even though I arrived with out appointment with a battery problem, he was able to take More

by MANADASDY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriquez service advisor
Sep 26, 2018 -

Joe Rizza Ford Lincoln responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best regards, Rawan Altaher - raltaher@rizzacars.com

August 31, 2018

Service Ike communicated so well and responded to my issues. He was able to provide a loaner in a timely manner which was much appreciated. Thank you. More

by AUGUST.OLIVO
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ike Mohammed
Sep 26, 2018 -

Joe Rizza Ford Lincoln responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best regards, Rawan Altaher - raltaher@rizzacars.com

August 31, 2018

Lincoln Service Very helpful. Good communication. No surprises in the cost, everything was explained up front. I was able to schedule service quickly and my car was r More

by BAA1181
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best regards, Rawan Altaher - raltaher@rizzacars.com

August 31, 2018

Service for brand new truck One I just bought the truck was pulling to left. Then service advisor says it's normal or the road. Well after 500 miles on the truck still pulling More

by MALEAL70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sara service advisor had two different ones
Sep 26, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss them in greater detail. Best regards, Rawan Altaher - raltaher@rizzacars.com

Sep 26, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss them in greater detail. Best regards, Rawan Altaher - raltaher@rizzacars.com

July 19, 2018

Go see George Kraft! George Kraft is the man. He found exactly the vehicle I wanted and stayed within my budget. I am extremely happy with my experience. I will always pur More

by MattsNewTruck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Kraft
July 17, 2018

Billy K. If you want a good deal see Billy K. If you want someone you can trust see Billy K. You need to see Billy K. More

by John
Recommend Dealer
Yes
Employees Worked With
Bill Kassanitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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