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Joe Rizza Ford Lincoln
Orland Park, IL
2,882 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page.
Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 2,882 reviews
August 31, 2018
Superior service as well as customer service This dealership and service providers deliver superior customer service as well as continually informing customers as to the status of work being perf This dealership and service providers deliver superior customer service as well as continually informing customers as to the status of work being performed on vehicle. More
by TEWCSR
Verified CustomerEmployees Worked With
Bobby Driggers, Eduardo Rodriguez
August 31, 2018
Great service Always polite and professional at Rizza Ford. Ike is really a great guy to work with. I always bring my car back to them, even for an oil change. Always polite and professional at Rizza Ford. Ike is really a great guy to work with. I always bring my car back to them, even for an oil change. More
by CAROLMANNY
Employees Worked With
Ike Mohammed
August 31, 2018
Exceeded Expectations The service providers were extremely knowledgeable, courteous and professional in their contacts with me. They didn’t rest until issues were completel The service providers were extremely knowledgeable, courteous and professional in their contacts with me. They didn’t rest until issues were completely and satisfactorily resolved. More
by CLO1216
August 31, 2018
New Lincoln MKZ purchased Excellent and professional service by Jose . I had a specific car that Jose was able to locate for us and promptly had it delivered to us. Excellent and professional service by Jose . I had a specific car that Jose was able to locate for us and promptly had it delivered to us. More
by KWIKCLASSIC
August 31, 2018
nothing but trust I have been going to this store for over 20 years. I trust their salesman as well as their service people. They never mislead me. I have been going to this store for over 20 years. I trust their salesman as well as their service people. They never mislead me. More
by DCLASTER
Employees Worked With
Lauren Kutsche
August 31, 2018
Wonderful!!! Lee was GREAT!!!! Wonderful !!! Lee was extremely helpfully !! I have bought ford cars from other dealerships and he really was very patient and took his time with me. Wonderful !!! Lee was extremely helpfully !! I have bought ford cars from other dealerships and he really was very patient and took his time with me. More
by MELLIE.PETKUNAS
Employees Worked With
Lee Richardson
August 31, 2018
Good. but you forgot my carwas I got an oil change and A/C charge. That was done. However, I also had a coupon for a free birthday car wash, but you didn't wash my fine Blusion. I got an oil change and A/C charge. That was done. However, I also had a coupon for a free birthday car wash, but you didn't wash my fine Blusion. More
by POKEYRUNNER7
Employees Worked With
Eric
August 31, 2018
Scott is Fantastic I have been buying cars from Rizza Buick and for the last 6+ yrs Rizza Ford. During all this time I have dealt with Lee Richardson and and Scott in Se I have been buying cars from Rizza Buick and for the last 6+ yrs Rizza Ford. During all this time I have dealt with Lee Richardson and and Scott in Service (at Ford). The fact that this has been the only place we've been doing business should represent a strong endorsement of the quality not only of the cars / truces but of the quality of the Rizza TEAM. More
by bruce
Employees Worked With
August 31, 2018
Very good Friendl staff.The work was done in a reasonable time.The work performed was done completely to my satisfaction.I was quite satisfied and would bring m Friendl staff.The work was done in a reasonable time.The work performed was done completely to my satisfaction.I was quite satisfied and would bring my car there for future service. More
by RPY01
Employees Worked With
Eddie
August 31, 2018
Regular maintenance I took my Flex in for service and IKE the service writer had me in and out in record time. He made sure everything was addressed as requested for my s I took my Flex in for service and IKE the service writer had me in and out in record time. He made sure everything was addressed as requested for my service. Great service and great work, thanks! More
by TOMMYGUNS111
