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Joe Rizza Ford Lincoln

Orland Park, IL

4.4
2,882 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page. Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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8100 W 159th St

Orland Park, IL

60462

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Showing 2,882 reviews

September 02, 2018

Service done quickly It is always a pleasure to visit Rizza Ford / Lincoln as they take excellent care of our car and while we are waiting we get a chance to look at othe More

by CARLASKITCHEN13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Rawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ike Mohammed
Sep 26, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best, Rawan Altaher - raltaher@rizzacars.com

September 02, 2018

Excellent service! My first time as a Lincoln owner and as a customer at Joe Rizza Lincoln in Orland Park They’re concierge service for my oil change is wonderful! More

by DLPIN112
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke is my salesman extraordinaire!, Lauren Kutsche
Sep 26, 2018 -

Joe Rizza Ford Lincoln responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing our service department. Best, Rawan Altaher - raltaher@rizzacars.com

September 02, 2018

Service the service staff always takes excellent care of my car and they provide service quickly and explains what work was done. I had front brakes put More

by DNO1405
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Rioux, Lauren Kutsche
Sep 26, 2018 -

Joe Rizza Ford Lincoln responded

Hello and thank you! We can't tell you how much we appreciate your customer loyalty! Best, Rawan Altaher - raltaher@rizzacars.com

September 02, 2018

Efficient, professional The service department is great.Service rep courteous,professional,knowledgeable.I'm disappointed in the product.My daughters Fusion has paint bubblin More

by james.wojciechowski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruno Bon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Kutsche
Sep 26, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for the great feedback, James! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Best, Rawan Altaher - raltaher@rizzacars.com

September 02, 2018

Friendly Staff As soon as i walked in to the dealership, I was approached by a very friendly sales rep, Who sat me down and went over what i was looking for, And tha More

by JDOYLE1039
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Kassanitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dimitri Bowie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2018 -

Joe Rizza Ford Lincoln responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best, Rawan Altaher - raltaher@rizzacars.com

September 02, 2018

Service Had a great experience. Joe Rizza Ford is my go to for service. I always have a good experience going here. Thank you so much. More

by CHERJOHNSON23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ike Mohammed
Sep 26, 2018 -

Joe Rizza Ford Lincoln responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Best, Rawan Altaher - raltaher@rizzacars.com

September 01, 2018

Ford lost power on highway My Ford Fusion lost power on the highway and would not stay at highway speed. They discovered this condition was covered by Ford and the solution was More

by EWO10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Kutsche
Sep 26, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best regards, Rawan Altaher - raltaher@rizzacars.com

September 01, 2018

Good experience Friendly people everyone wants to help you if you have a problem, also cost effective to have it done right the first time thank you More

by TEDRISTICH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Gio
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Claster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelby
Sep 26, 2018 -

Joe Rizza Ford Lincoln responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Best regards, Rawan Altaher - raltaher@rizzacars.com

September 01, 2018

Satisfaction! I was approached almost immediately, when I pulled into the service area, by a rep. asking me how they could be of help. I needed repair service and More

by MADRE429
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Driggers
Sep 26, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Best regards, Rawan Altaher - raltaher@rizzacars.com

September 01, 2018

Simple, easy and did what needed to be done! The service representative was very helpful and kept me updated throughout the process! He gave me options on a item that will need repaired, but not More

by MHODGERS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ike Mohammed
Sep 26, 2018 -

Joe Rizza Ford Lincoln responded

I wanted to take a moment to let you know that we appreciate your business and your kind words on behalf of our team. It’s important that when our customers drop their vehicle off with us, they’re given the transparent and trustworthy service we know they deserve. I hope that if there’s anything else you need, you won’t hesitate to let us know. Best regards, Rawan Altaher - raltaher@rizzacars.com

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