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Joe Rizza Ford Lincoln
Orland Park, IL
2,882 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page.
Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 2,882 reviews
September 04, 2018
Happy customer Outstanding sales and service. Ike you are the BEST. I would recommend the dealership and the vehicle to anyone looking to perchase or repair their ve Outstanding sales and service. Ike you are the BEST. I would recommend the dealership and the vehicle to anyone looking to perchase or repair their vehicle. More
by WALLY36510
Verified Customer
September 04, 2018
Great service great people My purchase of my new 2017 Ford F-250 was my best experience at a dealership ever . Our salesman Jim was knowledgeable of the product and answered all My purchase of my new 2017 Ford F-250 was my best experience at a dealership ever . Our salesman Jim was knowledgeable of the product and answered all our questions making sure this was the right vehicle for us . More
by MASSEY0207
Employees Worked With
September 04, 2018
Ike was a pleasure to work with Ike went above and beyond to help me with my air bag recall. He kept in contact and got me a rental car sooner than later. Scheduled the service and Ike went above and beyond to help me with my air bag recall. He kept in contact and got me a rental car sooner than later. Scheduled the service and called me as soon as the car was done. Took me at my scheduled appointment. More
by BARBSEEMAN
Employees Worked With
Ike Mohammed
September 03, 2018
Service & oil change Went in to check brakes and receive an oil change.service worker found the proble with the brakes before it turned into something much larger that wou Went in to check brakes and receive an oil change.service worker found the proble with the brakes before it turned into something much larger that would have been at great cost. More
by renifremault
Employees Worked With
September 03, 2018
Warranty issue My exhaust now has a leak after warranty work was done everything else was done on time and I was satisfied with the final results My exhaust now has a leak after warranty work was done everything else was done on time and I was satisfied with the final results More
by MURABITO54
Employees Worked With
Eric Montanez
September 03, 2018
Sales review Jose was great in assisting in locating the vehicle we wanted. He went to the extreme to help us. Cudoos to Jose for his help Thanks Mike Jose was great in assisting in locating the vehicle we wanted. He went to the extreme to help us. Cudoos to Jose for his help Thanks Mike More
by michael.prostka
Employees Worked With
Jose Munoz
September 03, 2018
Service/Oil change & Filters RIZZA’s SERVICE AND STAFF ALWAYS SEEM TO GO ABOVE AND TO MAKE CUSTOMERS(me) FEEL COMFORTABLE & WELCOME. I’VE PURCHASED FROM OTHER DEALERSHIPS, BUT RE RIZZA’s SERVICE AND STAFF ALWAYS SEEM TO GO ABOVE AND TO MAKE CUSTOMERS(me) FEEL COMFORTABLE & WELCOME. I’VE PURCHASED FROM OTHER DEALERSHIPS, BUT RETURN TO RIZZA FOR SERVICE More
by GLAMRGRL6334
Employees Worked With
September 03, 2018
Awesome customer service The concierge service is a wonderful feature and a Car loner you can't beat it. I would recommend Joe Rizza service department to all my friends and f The concierge service is a wonderful feature and a Car loner you can't beat it. I would recommend Joe Rizza service department to all my friends and family. More
by Kaelind55
Employees Worked With
Lauren Kutsche
September 02, 2018
Over 2 1/2 hour wait for oil change Terrible customer service car was done sitting out side no one notified me then no one could find paperwork everyone went to lunch while I was waitin Terrible customer service car was done sitting out side no one notified me then no one could find paperwork everyone went to lunch while I was waiting More
by REICHMA2
Employees Worked With
Ike Mohammed, Eduardo Rodriguez
September 02, 2018
Recall Took my car in so that a recall could be performed along with other quick issues under warranty and an oil change. Could lecdays later checked the inv Took my car in so that a recall could be performed along with other quick issues under warranty and an oil change. Could lecdays later checked the invoice and realized the recall was never performed. Called JRFord and they said it had not been done AND there 2 recalls. Now I have to take another day from work to get it done. More
by Pegasus1
Employees Worked With
Don’t remember name
