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Joe Rizza Ford Lincoln

Orland Park, IL

4.4
2,882 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page. Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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8100 W 159th St

Orland Park, IL

60462

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Showing 2,882 reviews

September 19, 2018

Car problems Joe Rizza Ford was wonderful experience brought my car in for minor problems and they took care of it set me up with Enterprise Rental car that I only More

by Cberndt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Montanez
Sep 25, 2018 -

Joe Rizza Ford Lincoln responded

Cberndt, it is wonderful to hear that our team was able to provide you with a wonderful experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best regards, Rawan Altaher - raltaher@rizzacars.com

September 18, 2018

Painless The process was painless. I felt Gary and Alexis went out of their way to get the deal done. Great follow-up as well. Very helpful! More

by Alan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexis
Sep 25, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for taking the time to share with us, Alan! Our goal is to ensure a painless purchasing process for each of our customers. We're happy to read that you found what you wanted in such a timely manner. Please remember that we're always here to assist you with any future auto needs! Best regards, Rawan Altaher - raltaher@rizzacars.com

September 18, 2018

Service Visit. The staff personnel was knowledgeable, professional and courteous. The work was done in a timely manner. I would strongly recommend to my friends tha More

by JFG29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Kutsche
Sep 25, 2018 -

Joe Rizza Ford Lincoln responded

Thanks for giving us the opportunity to service your vehicle, JFG29. I am happy to hear that everything went well for you. I will pass your feedback along to the team! Best regards, Rawan Altaher - raltaher@rizzacars.com

September 18, 2018

Quick service Came in for an oil. Was told it’ll be a wait since there were like 6 people ahead of me. About an hour later my car was serviced and I was on my way More

by RODOLFO.CARILLO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
Sep 25, 2018 -

Joe Rizza Ford Lincoln responded

We cannot thank you enough for this glowing review of our service center, Rodolfo! We know how valuable your time is and we aim to provide efficient service to all our customers. Please do not hesitate to come back again if you need anything else in the future! Best regards, Rawan Altaher - raltaher@rizzacars.com

September 17, 2018

No effort is too much effort. Everyone at Rizza Ford has always been extremely helpful. Even while enduring a Ford RAV process which is a nightmare they all went above and beyond. More

by havasu486
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Plachy
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Kraft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Kutsche
Sep 25, 2018 -

Joe Rizza Ford Lincoln responded

I sincerely thank you for going out of your way to write this review about us. We try to create a helpful environment for each and every customer. If you have any further needs, please come back to see us. Sincerely, Rawan Altaher - raltaher@rizzacars.com

September 17, 2018

Reliable Service I feel like they fix things right the first time. I love their detailed inspection repoets letting you know what needs to be done now and later. More

by Edgar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Kutsche
Sep 25, 2018 -

Joe Rizza Ford Lincoln responded

Wow, your kind words took our breath away, Edgar! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, Rawan Altaher - raltaher@rizzacars.com

September 17, 2018

Leasing another lincoln at Joe Rizza Ford I have leased many lincolns with Joe Rizza Ford. Everyone through the years have been very helpful. Although, this time I dealt with Joe Gio and Gary More

by dansypien
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Gio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2018 -

Joe Rizza Ford Lincoln responded

We're pleased to hear that Joey & Gary took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Rawan Altaher - raltaher@rizzacars.com

September 14, 2018

Professional Personnell The salesperson we worked with and all other personnel were kind and courteous to us. We would highly recommend this dealership to friends and family. More

by FORNERISJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Munoz
Sep 25, 2018 -

Joe Rizza Ford Lincoln responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that our team worked hard enough to make your purchase completely painless. Sincerely, Rawan Altaher - raltaher@rizzacars.com

September 14, 2018

Service They check you in quickly, write up your problems, then solve them. Always quick to respond, and have your auto ready when they promise. Great people. More

by MIKEPAO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Munoz, Lauren Kutsche, Ike Mohammed, Eduardo Rodriguez
Sep 25, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for sharing your feedback, MIKEPAO! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service.e. Sincerely, Rawan Altaher - raltaher@rizzacars.com

September 14, 2018

A Happy Car Nothing but great to say that my repair experience was a delight, from your courteous client service manager Scott to the efficient service on my 2010 More

by OU812CAKEMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2018 -

Joe Rizza Ford Lincoln responded

OU812CAKEMAN, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Sincerely, Rawan Altaher - raltaher@rizzacars.com

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