Joe Rizza Ford Lincoln
Orland Park, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Very helpful and not your pushy salesman John Runia and Bill Kassinitz helped me and I was very pleased with their attention to detail and ability to find me just what I wanted. Without tryin John Runia and Bill Kassinitz helped me and I was very pleased with their attention to detail and ability to find me just what I wanted. Without trying to upsell me or sell me something I didn’t want: They were very cool cats and made me feel relaxed and not pressured. They were very professional and I will come back when it’s time for a new vehicle. More
All Good....The best. Al.Was my salesman the Best...A to Z soup to nuts....Rizza # 1....All truly Good Dealership....The time it takes to buy a car and the quality of my Al.Was my salesman the Best...A to Z soup to nuts....Rizza # 1....All truly Good Dealership....The time it takes to buy a car and the quality of my new MKZ....World Class...I'll put my MKZ up against any car under $60000 and Fly my W.... More
Very friendly environment and we reached a fair deal. Gino and Bill were very helpful, knowledgeable about the products and a pleasure to work with. The car was well-prepped and ready to go when I pick Gino and Bill were very helpful, knowledgeable about the products and a pleasure to work with. The car was well-prepped and ready to go when I picked it up. I would definitely recommend Joe Rizza!! More
Earlier than expected I brought my car in for an oil change and tire rotation. The sales rep. said I had a recall that needed to be taken care of as well. He assured me it I brought my car in for an oil change and tire rotation. The sales rep. said I had a recall that needed to be taken care of as well. He assured me it would be done later in the afternoon. They gave me a ride home but my car was done in 3 hours which was fantastic. Thank you for the early and well done job ! More
Scratched window The warranty on the window took longer for the authorization than the replacement. I guess I would blame Ford not the dealership for the delay. The warranty on the window took longer for the authorization than the replacement. I guess I would blame Ford not the dealership for the delay. More
complete customer focused Very helpful of customer needs Usually quick service fixes If long in repair times loaner vehicle available Competitive pricing on repairs and part Very helpful of customer needs Usually quick service fixes If long in repair times loaner vehicle available Competitive pricing on repairs and parts and service Best service personnel More
Great service. I have not had a problem being courteously waited on. They have a very nice and comfortable waiting room. So far the longest I have waited is maybe I have not had a problem being courteously waited on. They have a very nice and comfortable waiting room. So far the longest I have waited is maybe an hour and a half. Will be back for my next service. More
Very good Came in for squeeky brakes that were previously replaced here. Brakes fixed, truck washed all at no charge. Have bought numerous vehicles here over t Came in for squeeky brakes that were previously replaced here. Brakes fixed, truck washed all at no charge. Have bought numerous vehicles here over the years. Sales is even better. More
Great Service Everyone at Joe Rizza is friendly, knowledgeable and very helpful. My car was finished in a timely manner and everything was explained to me. Some con Everyone at Joe Rizza is friendly, knowledgeable and very helpful. My car was finished in a timely manner and everything was explained to me. Some concerns were discussed. More
Great service I had a great experience and my service was excellent. My car was ready when it was promised and the break room was very comfortable. I had a great experience and my service was excellent. My car was ready when it was promised and the break room was very comfortable. More