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Joe Rizza Ford Lincoln

Orland Park, IL

4.4
2,882 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page. Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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8100 W 159th St

Orland Park, IL

60462

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Showing 2,882 reviews

September 26, 2018

Very helpful and not your pushy salesman John Runia and Bill Kassinitz helped me and I was very pleased with their attention to detail and ability to find me just what I wanted. Without tryin More

by Flatfi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Kassanitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Runia
Sep 27, 2018 -

Joe Rizza Ford Lincoln responded

Thank you so much for the nice review, Flatfi! We really appreciate this feedback and I'll be certain to share your compliments with John and Bill. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Best, Rawan Altaher - raltaher@rizzacars.com

September 25, 2018

All Good....The best. Al.Was my salesman the Best...A to Z soup to nuts....Rizza # 1....All truly Good Dealership....The time it takes to buy a car and the quality of my More

by T-bone2020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Mirkiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2018 -

Joe Rizza Ford Lincoln responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to serve you, and we look forward to doing so again Best regards, Rawan Altaher - raltaher@rizzacars.com

September 25, 2018

Very friendly environment and we reached a fair deal. Gino and Bill were very helpful, knowledgeable about the products and a pleasure to work with. The car was well-prepped and ready to go when I pick More

by John K.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Kassanitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gino
Sep 25, 2018 -

Joe Rizza Ford Lincoln responded

John, taking the time to leave this review means a lot to us. A very friendly environment is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Best regards, Rawan Altaher - raltaher@rizzacars.com

September 25, 2018

Earlier than expected I brought my car in for an oil change and tire rotation. The sales rep. said I had a recall that needed to be taken care of as well. He assured me it More

by MIKEC11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best regards, Rawan Altaher - raltaher@rizzacars.com

September 25, 2018

Scratched window The warranty on the window took longer for the authorization than the replacement. I guess I would blame Ford not the dealership for the delay. More

by FALLONJIMBO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaias Remijio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eduardo Rodriguez
Sep 26, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss them in greater detail. Best regards, Rawan Altaher - raltaher@rizzacars.com

September 25, 2018

complete customer focused Very helpful of customer needs Usually quick service fixes If long in repair times loaner vehicle available Competitive pricing on repairs and part More

by EDWARDKRAWCZYL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Kutsche
Sep 26, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Best regards, Rawan Altaher - raltaher@rizzacars.com

September 25, 2018

Great service. I have not had a problem being courteously waited on. They have a very nice and comfortable waiting room. So far the longest I have waited is maybe More

by BRANDLE2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Montanez
Sep 26, 2018 -

Joe Rizza Ford Lincoln responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Best regards, Rawan Altaher - raltaher@rizzacars.com

September 24, 2018

Very good Came in for squeeky brakes that were previously replaced here. Brakes fixed, truck washed all at no charge. Have bought numerous vehicles here over t More

by DOUG.MAVROVIC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Kutsche
Sep 25, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for reaching out, Doug! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best regards, Rawan Altaher - raltaher@rizzacars.com

September 24, 2018

Great Service Everyone at Joe Rizza is friendly, knowledgeable and very helpful. My car was finished in a timely manner and everything was explained to me. Some con More

by mnudo84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Plachy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Kutsche, Ike Mohammed, Eric Montanez
Sep 25, 2018 -

Joe Rizza Ford Lincoln responded

Thanks for your perfect review, mnudo84! We're glad to hear that our team was friendly, knowledgeable, and very helpful! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best regards, Rawan Altaher - raltaher@rizzacars.com

September 24, 2018

Great service I had a great experience and my service was excellent. My car was ready when it was promised and the break room was very comfortable. More

by samohammed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ike Mohammed
Sep 25, 2018 -

Joe Rizza Ford Lincoln responded

It is wonderful to hear that you had a great experience! We really appreciate this feedback. Thank you and if you have any questions about the work that was done please feel free to contact us. Best regards, Rawan Altaher - raltaher@rizzacars.com

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