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Joe Rizza Ford Lincoln

Orland Park, IL

4.4
2,882 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page. Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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8100 W 159th St

Orland Park, IL

60462

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Showing 2,882 reviews

October 02, 2018

The service is great !!! Everyone there was great from Joey , Marc , John Rizza and I think his name is John ive been to many dealerships and never was treated like this . I c More

by TTENUTA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Gio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Dazzo
Oct 03, 2018 -

Joe Rizza Ford Lincoln responded

Thanks so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Best, Rawan Altaher - raltaher@rizzacars.com

October 01, 2018

Flawless We are regulars at Rizza. Always great service and the job done right! That’s why I have been a patron for nearly 40 years! More

by Ilotlcmn29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Gio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2018 -

Joe Rizza Ford Lincoln responded

We sincerely appreciate your great review about our dealership! Glad to hear that you are consistently impressed with the service we offer here at Joe Rizza Ford of Orland Park. Thank you for your loyalty to us here and we look forward to your continued business! Best, Rawan Altaher - raltaher@rizzacars.com

October 01, 2018

Outstanding! Great service for my first time. Took advantage of service rewards. I am very happy with the services provided and my car was cleaned too. More

by ELISABETH.CORONA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Temo Velasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eduardo Rodriguez
Oct 02, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Joe Rizza Ford of Orland Park. If there is anything more that we can do, please come back and see us again. Take care! Best, Rawan Altaher - raltaher@rizzacars.com

October 01, 2018

Fine but Door panel on my driver said backseat was not put on. I was in a hurry to pick up my son and I almost late to pick him up waiting to get it put pack o More

by GRUBI4287
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Kutsche
Oct 02, 2018 -

Joe Rizza Ford Lincoln responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Best, Rawan Altaher - raltaher@rizzacars.com

October 01, 2018

Quality Dealer Service Center Fast, Friendly & Efficient Service Center. If you're looking to use a dealership to service your car, you should not hesitate to bring it in to Rizza More

by FordFuze
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez, Eric Montanez
Oct 02, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be happy to hear that you left Joe Rizza Ford of Orland Park satisfied. Please come visit us if you need anything else, be it service or sales. Best, Rawan Altaher - raltaher@rizzacars.com

October 01, 2018

I came in for an oil change I spent about 45 minutes waiting in a Saturday morning for an oil change. Well worth it to have the piece of mind for the quality oil change. More

by reviper97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for taking the time to leave this review! We're glad that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Best, Rawan Altaher - raltaher@rizzacars.com

September 30, 2018

Bought A 2018 ford edge George Kraft was great to work with. He handled everything! Ike in service and mark in business and bob in delivery made the process easy! More

by MMENTZER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Rawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Kraft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ike Mohammed
Oct 01, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, Rawan Altaher - raltaher@rizzacars.com

September 29, 2018

Phenomenal !!! They was very patient professional timely manner I didn’t wait for hours and hours and hours they didn’t try to get me to spend money on some things More

by edmoore64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Plachy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Kassanitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Claster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Driggers, Mike Precin
Oct 01, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for the positive review, Edmoore and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Best, Rawan Altaher - raltaher@rizzacars.com

September 28, 2018

awesome service!! fast and friendly service waiting area clean checkout was fast all employees I came in contact were friendly I received updated report on my edge More

by CITYTRAFFIC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Kutsche
Oct 01, 2018 -

Joe Rizza Ford Lincoln responded

We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Joe Rizza Ford of Orland Park was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Best, Rawan Altaher - raltaher@rizzacars.com

September 28, 2018

Service and Communication good. Thanks Cole Schimtz : Brought my 2014 Explorer in for steering problem in August 2018. Cole in service went through my diagnosis and asked more questi More

by msikora2168
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cole Schmitz
Oct 01, 2018 -

Joe Rizza Ford Lincoln responded

Thank you so much for your review! We really appreciate your business and are so happy that Cole could provide great service to you and your vehicle. We look forward to serving you again! Best, Rawan Altaher - raltaher@rizzacars.com

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