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Joe Rizza Ford Lincoln

Orland Park, IL

4.4
2,882 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page. Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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8100 W 159th St

Orland Park, IL

60462

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Showing 2,882 reviews

March 20, 2021

Raul was outstanding he provided great service! Thank you Raul and Ford Rizza for my new truck can’t wait to take it home ! Thanks again More

by Ugarcia007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dimitri Bowie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Clarizio
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Forbes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Joe Rizza Ford Lincoln responded

We are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 20, 2021

Al was excellent. This was my very first car I bought. He explained everything very well and made sure I understood the information as a first time buyer. Al kept me updated on the status of my car. When it More

by Brittany
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Mirkiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Joe Rizza Ford Lincoln responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 20, 2021

Our sales rep Al was very thorough in explaining the whole purchase process to my daughter who’s a first time buyer... true gentleman ! And excellent about following up !! More

by BEVMAN23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Mirkiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : None
Mar 24, 2021 -

Joe Rizza Ford Lincoln responded

It is great to know that we were able to provide you and your daughter with a pleasant time purchasing your new car. If you ever have any automotive needs in the future, don't hesitate to contact us at any time. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 19, 2021

Tho I am neutral on the dealership as a whole,not all the service writers are customer friendly nor overly accommodating as they need be, especially when the vehicle has been purchased there, and has the bes More

by IMSUNDANCE
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Sciaky
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Joe Rizza Ford Lincoln responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 19, 2021

Already prompt and courteous service. Simply the Best Thomas Mackey is very efficient and knowledgeable and very attentive to my needs. Give Thomas a Raise. More

by nino folino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Mackey
Mar 24, 2021 -

Joe Rizza Ford Lincoln responded

We appreciate the kind words, Nino. We look forward to seeing you again in the future! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 19, 2021

They had trouble at first trying to figure out the problem with my truck but they kept at it until they got right., I think the people in your service department are very friendly and helpful. More

by Denise
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Joe Rizza Ford Lincoln responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Joe Rizza Ford of Orland Park, we value our customers and we look forward to seeing you on your next visit. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 18, 2021

Great service and all of the work I requested was done. Right when I checked in Eric said the wait will be 2 - 2.5 hours. More

by Brian.Davis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Montanez
Mar 23, 2021 -

Joe Rizza Ford Lincoln responded

Brian, thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the work performed on their vehicle. We look forward to seeing you again. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 17, 2021

Isaias was awesome. So was Sarah. Kept me informed the entire process and answered all questions it was Mach e mustang so completely new product More

by TOOTHGERM
Recommend Dealer
Yes
Employees Worked With
Isaias Remijio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Vargas
Mar 22, 2021 -

Joe Rizza Ford Lincoln responded

Thank you for your great review! We're glad to have Isaias and Sarah on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care, Nora Rizza, Internet Director, nrizza@rizzacars.com

Mar 22, 2021 -

Joe Rizza Ford Lincoln responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 17, 2021

Honest,accurate in diagnosis. Friendly employees in service. Keep you abreast of what's going on. Very timely in getting your vehicle back to you as promised. More

by Dvalente
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Claster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Mackey
Mar 22, 2021 -

Joe Rizza Ford Lincoln responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Joe Rizza Ford of Orland Park, we value our customers and we look forward to seeing you on your next visit. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 17, 2021

Always treated right here from sales to service always treated with your best interest in mind Tom the service advisor goes the extra mile to make sure you are satisfied More

by Rich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaias Remijio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Mackey
Mar 22, 2021 -

Joe Rizza Ford Lincoln responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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