
Joe Rizza Ford Lincoln
Orland Park, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Thank you Raul and John for helping me find the perfect car at the right price and making it a breeze! It was a pleasure doing business with you! car at the right price and making it a breeze! It was a pleasure doing business with you! More
Eric in the service department is wonderful. I will always go through him first. If he is unavailable, I always get treated with care and respect. always go through him first. If he is unavailable, I always get treated with care and respect. More
Not much room to negotiate. Had to divulge that my wife Not much room to negotiate. Had to divulge that my wife was a nurse and myself a veteran, to get only 1k off sticker price. Not much room to negotiate. Had to divulge that my wife was a nurse and myself a veteran, to get only 1k off sticker price. More
UPDATE: After making this review Ford reached out to me directly to assure I had a loaner vehicle. I have had one the entire time and they are still working to resolve the issue. Tom is my new associate an directly to assure I had a loaner vehicle. I have had one the entire time and they are still working to resolve the issue. Tom is my new associate and has been very informative throughout the entire process. I’ll probably never get a Ford again after my experience I’ve had with them. I have been back and fourth to the dealership for the past couple of months for the same issue and nothing has came of it. I have routinely gotten all recommended service yet my check engine light comes on every other month. I took it it in late December to get fixed just to bring it back early March for them to tell me that the same issue was wrong due to a faulty part. To make matters worse, when I brought it back in March, they kept my car for 3 days and never offered to accommodate me for being without a vehicle the entire service period. After this encounter, I also failed to receive the customer service survey I routinely get after each service visit as well. Lastly, here it is April and my check engine light is back on now I’m having to take it back for service. The back and fourth and having to go to the dealership has me completely turned off from the brand as a whole! More
Great experience overall. Joe was friendly and helpful from start to finish. Will definitely recommend this dealership to others who may be in the market for a new or used car! from start to finish. Will definitely recommend this dealership to others who may be in the market for a new or used car! More
Scott is always very efficient and helpful.The service department.always makes sure the work is done in a timely manner. I miss the safety. And luxury of the in-house ride. department.always makes sure the work is done in a timely manner. I miss the safety. And luxury of the in-house ride. More
Cliff is a very pleasant salesman. Sold me a very nice Lincoln with low miles. I'm really enjoying my purchase just like he said I would. Thanks Cliff Lincoln with low miles. I'm really enjoying my purchase just like he said I would. Thanks Cliff More
The dealership repaired my vehicle in a timely manner. I have two vehicles i get serviced at Joe Rizza excellent customer service. Acura and ford have two vehicles i get serviced at Joe Rizza excellent customer service. Acura and ford More
Very courteous and extremely helpful and always upfront about wait times and cost of work being done. I have also had body work done and had same great experience. Would recommend this dealership to others about wait times and cost of work being done. I have also had body work done and had same great experience. Would recommend this dealership to others. More