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Joe Rizza Ford Lincoln

Orland Park, IL

4.4
2,884 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page. Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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8100 W 159th St

Orland Park, IL

60462

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Showing 2,884 reviews

May 19, 2021

The sales rep was personable and friendly. He was helpful throughout the process. Alexis made himself accessible and responded quickly. Enjoyed doing business with him More

by P.CERMAK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Alexis Salas
May 19, 2021 -

Joe Rizza Ford Lincoln responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Alexis to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

May 19, 2021

Everything was great! Love my new car! Joey was really good to work with. Scott in the service department was very friendly and made sure I was in and out quickly! More

by Jen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Rawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Gio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Mackey
May 19, 2021 -

Joe Rizza Ford Lincoln responded

Thank you for your very kind review, Jen. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Joe Rizza Ford and Lincoln of Orland Park.

May 17, 2021

It was the experience I was hoping for. It was efficient and professional. I made it clear what I was looking for in a vehicle, and my request was fulfilled. More

by TDOREIL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaias Remijio
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2021 -

Joe Rizza Ford Lincoln responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Joe Rizza Ford and Lincoln of Orland Park!

May 15, 2021

They entire shopping experience was amazing. We went kind late and they didn’t rush the process. The took their time and explained everything about my new purchase. More

by MZKING52
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Livigni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexis Salas
May 16, 2021 -

Joe Rizza Ford Lincoln responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

May 14, 2021

I was given $10k for my trade in and was told it would be sold for $12k. It was listed for $20,500. I could have really used that money and did not know I was being lied to. More

by DEBRASPIELMAN
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jun 01, 2021 -

Joe Rizza Ford Lincoln responded

Hello Debra, Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide some more information, please feel free to reach out to management directly. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We’re sorry that we didn’t meet that goal in this case and we’d love the opportunity to get more details to see if we can turn this situation around for you.

May 12, 2021

Very professional Sales force. Our Salesman, Raul, was very helpful and didn’t pressure us to make an immediate decision. They gave us a good deal on our trade-in. More

by MICHAEL_GERBER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Raul Hernandez
May 12, 2021 -

Joe Rizza Ford Lincoln responded

Congratulations on your new purchase, Michael! Thank you for taking the time to leave us this great feedback! We're thrilled that you found your experience with Raul to be a positive one. We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Joe Rizza Ford and Lincoln of Orland Park.

May 07, 2021

Had a great experience at the dealership, I would highly recommend going there for your next vehicle purchase. They will try and help your every need. More

by CRACCO99
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Vargas
May 09, 2021 -

Joe Rizza Ford Lincoln responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 07, 2021

The absolute best price I was able to find in the entire midwest on my 2016 Navigator. Even though there was very little room for negotiating the price, I was still quite pleased. More

by MCH4807
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Joe Rizza Jr.
May 09, 2021 -

Joe Rizza Ford Lincoln responded

Here at Joe Rizza Ford and Lincoln of Orland Park, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

May 04, 2021

Great experience alway respectful of my time and finances , I'm a repeat customer . My Family and I will only buy cars from George Kraft a trusted advisor. More

by Jgberls
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Kraft
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2021 -

Joe Rizza Ford Lincoln responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

April 30, 2021

They were very helpful in finding the car I was looking for . Joey Gio was very efficient and helpful. He took a lot of his time to help me . More

by LREYES13_72
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Gio
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2021 -

Joe Rizza Ford Lincoln responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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