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Joe Rizza Ford Lincoln

Orland Park, IL

4.4
2,884 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page. Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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8100 W 159th St

Orland Park, IL

60462

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Showing 2,884 reviews

June 30, 2021

Ok they don’t attack you when you come in the door.They listen to your needs. It was not that all ways.We have been purchasing cars from Joe for many years,and are very satisfied.He runs a tight ship More

by MEYERBOB3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Alexis Salas
Jul 01, 2021 -

Joe Rizza Ford Lincoln responded

Thank you for taking the time to leave us this great feedback, Bob! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Joe Rizza Ford and Lincoln of Orland Park.

June 28, 2021

We were told the vehicle we were purchasing was ready to pick up,we drove 7 1/2 hours to pick up and NOTHING was ready for us. The hummer wasn’t clean, our salesman we were working with wasn’t even at work. More

by MCDAVID14
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Lillie
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Gio
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Maldonado
Jul 15, 2021 -

Joe Rizza Ford Lincoln responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

June 27, 2021

My salesman was polite & respectful. He answered all of my questions. More

by MSPOLIT1STGR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Vertucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2021 -

Joe Rizza Ford Lincoln responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jim and John met your expectations. Thank you again for choosing Joe Rizza Ford and Lincoln of Orland Park, we look forward to having you as one of our valued customers for many more years to come!

June 26, 2021

I was very impressed with the sales rep's knowledge of the Lincoln carline. More

by ANOLDFOX
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Vargas
Jun 28, 2021 -

Joe Rizza Ford Lincoln responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Jul 01, 2021 -

ANOLDFOX responded

Thank You Sarah

June 26, 2021

George was great, delivered our new Lincoln. He was very patient and thorough explaining the use of the new features. More

by MICHAEL.NOLAN
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
George Forbes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2021 -

Joe Rizza Ford Lincoln responded

Michael, Thank you so much for taking the time to share your feedback with us. George and our team are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

June 24, 2021

Joe Gio worked very hard to give me the best deal. A great guy More

by URSET33
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Gio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2021 -

Joe Rizza Ford Lincoln responded

Here at Joe Rizza Ford and Lincoln of Orland Park, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience here with Joey, and it was a pleasure having you at the dealership. We appreciate your five-star review!

June 22, 2021

The dealership made a way for me and I’m truly appreciative More

by TWALL1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dimitri Bowie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clifford Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2021 -

Joe Rizza Ford Lincoln responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 18, 2021

Joe was the man!!! We love our new nautilus!! I would recommend them for all your new/used car needs .professional ethical what more can I say More

by SALLEN6531
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Gio
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Livigni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2021 -

Joe Rizza Ford Lincoln responded

It's fantastic to hear that Joey provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Joe Rizza Ford and Lincoln of Orland Park, we hope you'll enjoy your new Nautilus!

June 18, 2021

Bruno runs a great dealership. We have been buying cars from him for over 30 years, back when he managed the Naperville Ford/Lincoln dealership. Service is excellent. Cliff did a good job explaining the o More

by MRHENNESSY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruno Bon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clifford Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ike Mohammed, Eduardo Rodriguez
Jun 21, 2021 -

Joe Rizza Ford Lincoln responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Joe Rizza Ford and Lincoln of Orland Park.

June 17, 2021

Most of the team was friendly. Steve was family oriented, knowledgeable, had lots of humor and fun. That was greatly appreciate. Need more like that! More

by LA DONNA JONES
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Lillie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2021 -

Joe Rizza Ford Lincoln responded

Thank you for taking the time to share your thoughts on working with Steve and the rest of our team. We're glad to hear we delivered such a great experience!

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