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Joe Myers Mazda

Jersey Village, TX

4.9
377 Reviews

16500 Northwest Freeway

Jersey Village, TX

77040

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Showing 377 reviews

November 15, 2024

online booking appointment was a breeze, you can wait at the dealership with coffee or water free, they send a text update and a video link (which is most important for me to save) of the full circle inspe More

by drei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ross?, Michael
Nov 19, 2024 -

Joe Myers Mazda responded

Thank you for sharing your experience! We're thrilled to hear that you found the online booking process easy and enjoyed the complimentary coffee and water while you waited. We strive to keep our customers informed and make the service process as efficient as possible, so we're glad the text updates and inspection video were helpful to you. If you ever need anything in the future, feel free to reach out. We appreciate your feedback and look forward to serving you again!

November 09, 2024

Service tech was helpful and kept me informed throughout the service. He also ordered my courtesy ride so I could pick up my vehicle when it was ready. More

by Andrea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Nov 11, 2024 -

Joe Myers Mazda responded

Thank you for sharing your experience! We're thrilled to hear that our service tech kept you informed and arranged a courtesy ride to make your visit even more convenient. Ensuring a seamless and supportive service experience is our top priority. We look forward to serving you again!

November 01, 2024

Had great interaction with Jeriel. He was very informative and helpful throughout the entire transaction. I bought my first Mazda from Joe Meyers Mazda in 2011. It had 260000 miles and More

by Chaslt2021
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jardel Mclemore
Nov 04, 2024 -

Joe Myers Mazda responded

Thank you for sharing your experience! We’re delighted to hear that Jardel provided you with informative and helpful service throughout your transaction. It's fantastic that you have such a positive history with Mazda, including your previous vehicle that served you well for so long. We’re glad you’re happy with your new CX-50, and we appreciate your loyalty. If you need anything else, don’t hesitate to reach out. Enjoy your new ride!

October 14, 2024

Dealership has a good system, made my purchasing my car painless. I have cash purchased my previous cars and still spent many hours through the process, this purchased was painless. Din was so helpful and More

by marygil060
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Din Ardtok
Oct 15, 2024 -

Joe Myers Mazda responded

Thank you for your fantastic review! We're thrilled to hear that your car purchasing experience was painless and efficient. Din's dedication to ensuring you found the right automobile truly exemplifies our commitment to customer satisfaction. We appreciate your trust in us and look forward to serving you again in the future!

October 12, 2024

I received exceptional customer service today from Tony. He is friendly and professional. Additionally, the service took less time than what I anticipated. I will return. More

by theresakwagent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Du Bois
Oct 14, 2024 -

Joe Myers Mazda responded

Thank you for your fantastic review! We're delighted to hear that Tony provided you with exceptional customer service. His friendly and professional approach truly makes a difference, and we're glad that your service experience was quicker than expected. We look forward to welcoming you back for your next visit!

October 06, 2024

Great experience with buying new cx90 phev. Very smooth and transparent process. Specially, Din was very helpful and personally available for handling all my concerns and queries. Thanks! More

by Rishi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Din
Oct 09, 2024 -

Joe Myers Mazda responded

Thank you for sharing your great experience! We're thrilled to hear that your purchase of the new CX-90 PHEV went smoothly and transparently. It's wonderful that Din was so helpful and personally addressed all your concerns and questions. We appreciate your trust in us and look forward to assisting you again in the future!

September 29, 2024

I visited today to inspect the car I ordered online, ensuring it matched my expectations before deciding to buy it, so I brought my own car just in case. I collaborated with Maurice, who was highly info More

by T.Smith
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maurice
Oct 02, 2024 -

Joe Myers Mazda responded

Thank you for taking the time to share your experience with us. We’re glad to hear that Maurice provided you with such excellent service and that your initial visit was positive. However, we sincerely apologize for the behavior you encountered during the financing process. This is not the level of professionalism we expect from our team. We appreciate your feedback and would like to address your concerns directly. Please reach out to our General Manager, Ralph Samuel, at Ralph@joemyerscars.com, so we can ensure a better experience for you and all our customers in the future. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better next time.

September 26, 2024

Very good service, Din (sales person) always focus on my needs and preference rather than trying to up selling. Great service More

by Pabloalvarez
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Din Andrew
Sep 27, 2024 -

Joe Myers Mazda responded

Thank you for your kind words! We're thrilled to hear that Din provided you with attentive service focused on your needs and preferences. Our goal is to ensure a positive experience without the pressure of upselling, and it’s great to know we achieved that for you. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We appreciate your business and look forward to serving you again!

September 14, 2024

Great service and location. I have been dealing with Joe Myers Mazda for over 8 years. More

by RLW3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Sep 16, 2024 -

Joe Myers Mazda responded

Thank you for your continued trust over the past 8 years! We’re glad to hear that you’re satisfied with our service and location. Your loyalty is greatly appreciated, and we look forward to serving you for many more years to come. If you need anything, we’re always here to help!

September 14, 2024

Great customer service. They’re very friendly and answer any questions you may have. Would recommend. More

by zahlok14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Sep 16, 2024 -

Joe Myers Mazda responded

Thank you for your kind words! We’re thrilled to hear that you found our customer service to be friendly and helpful. Your recommendation means a lot to us. If you have any more questions or need assistance in the future, feel free to reach out. We look forward to serving you again!