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Joe Myers Mazda
Jersey Village, TX
394 Reviews
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Showing 394 reviews
September 25, 2026
1 star — Confirmed appointment, but the car was sent to auction I scheduled a 5:30 PM appointment around 10:00 AM to see a specific 2022 Mazda CX-30. At approximately 3:30 PM, the dealership sent me an auction I scheduled a 5:30 PM appointment around 10:00 AM to see a specific 2022 Mazda CX-30. At approximately 3:30 PM, the dealership sent me an email confirming my appointment. Based on that confirmation, I drove across Houston and arrived around 5:00 PM, about 30 minutes early. When I arrived, I was told that the vehicle had just been loaded onto a truck to be sent to auction. I was told they had intended to stop it from being loaded because of my appointment, but missed it before it got onto the truck. They then offered me another CX-30. The vehicle I had made the appointment to see was a 2022 with 50,378 miles listed at $18,725. The alternative was a 2021 with 82,606 miles listed at $17,725 — one model year older and more than 32,000 additional miles for only $1,000 less. I understand that inventory changes, but this wasn’t a last-minute appointment. It had been scheduled since that morning, and the dealership itself sent me a confirmation approximately two hours before the scheduled time. Had I been told the vehicle was no longer available, I obviously would not have driven across Houston to see it. If you’re making an appointment here to see a specific vehicle, I recommend calling immediately before leaving and asking someone to physically verify that the vehicle is still on the lot. Apparently, an appointment confirmation is not sufficient. Also, they charge $3 for a soda. More
by At Least Ikea was close
Employees Worked With
Nestor Alvarez
September 10, 2026
Simon and Brandon are A M A Z I N G! !!! Went in not thinking I’d be able to get out in anything and walked out a few hours later in a 2026 CX-90!! They were so kind and patient and so he !!! Went in not thinking I’d be able to get out in anything and walked out a few hours later in a 2026 CX-90!! They were so kind and patient and so helpful!! I appreciate them both so so much!! If you go please ask for Simon!! More
by Alexandra
Employees Worked With
Simon & Brandon
August 29, 2026
The buying process was very nice. To a point. Interesting how they were "unaware" of the low interest rate posted on their website. Three visits in for oil and service to stop the wip To a point. Interesting how they were "unaware" of the low interest rate posted on their website. Three visits in for oil and service to stop the wipers from banging on the side have me going back to BMW. All three visits scheduled online for 0800. Someone finally opens the door about 0830. Charged a credit card fee when done. Wipers still bang and have now chipped the paint, but "we don't see a problem, but adjusted them a bit." Last visit was 3 hours for an oil change and to check wipers again. I have a service contract they suckered me into... and it pays for the oil changes..... but not rotations, wiper fluid, or other usual things. Left this time with all four tires still needing air, not rotated, wipers banging, dirty floormats, service reminder never reset (all three times), and not even a "sorry for the delay." Unfortunately, had a similar experience at another Mazda dealer too....... Only high point... It's a Mazda, and I shouldn't have to see the dealership too much. More
by level2
Employees Worked With
Can't remember
August 29, 2026
We highly recommend Joe Myers Mazda - and Toyota. Our Mazda sales rep, Victor Lenhoff, did an outstanding job. We looked at a new Mazda3 with him, as well as at a used Mazda3 and Miata with a differe Our Mazda sales rep, Victor Lenhoff, did an outstanding job. We looked at a new Mazda3 with him, as well as at a used Mazda3 and Miata with a different sales rep, and at a new Toyota Corolla - but Mr. Lenhoff remained very professional, helpful and courteous all while we continued working with other Joe Myers reps to test and consider other vehicles. The forth visit, Mr. Lenhoff stayed after hours for nearly an hour while my wife and I accomplished a car-swap, and then to further familiarize us with the controls of my wife's new Mazda3 when we took delivery. We are long-time Mazda owners: my wife drove a 2013 NC for 12 years, and I drove an original 1990 Miata NA until 2005. Other staff at Joe Myers who were of great assistance included: Brandon Banda, Camilo Benegas, Will Conroy, and Rolando Martinez. Special commendation to Mr. Lenhoff for his patience with a process that continued over several days, due to our work schedules. Additionally, we highly recommend the service departments at Joe Myers Toyota (I currently drive a 26-year old Toyota - still going strong) and at Joe Myers Mazda. We couldn't be happier with my wife's new Mazda, and look forward to continuing to do business with Joe Myers. Thank you. More
by snk
Employees Worked With
Victor Lenhoff, Brandon Banda, Camilo Benegas, Will Conroy, Rolando Martinez
July 30, 2026
On yesterday I had my truck serviced and Isaac took care of everything. Everything was taken care of in a timely manner and I have no complaints. Thanks to Isaac and the entire service team, thanks again.. of everything. Everything was taken care of in a timely manner and I have no complaints. Thanks to Isaac and the entire service team, thanks again.. More
by ymonicay
Employees Worked With
Isaac Cox
July 23, 2026
Unfortunately my experience with this deal ship was a complete joke and mistake. I had a quote for my vehicle and three days later it was 3X more than they stated. They never called me about my vehicle I complete joke and mistake. I had a quote for my vehicle and three days later it was 3X more than they stated. They never called me about my vehicle I had to call them to find out that was going on with my vehicle. Marc wasn’t helpful at all and I had to stay on top of the situation cause he obviously didn’t do what he claimed he would. Such a let down and I know not to trust or visit Joe Myers again. What a total let down. More
by kryssalazar
Employees Worked With
Marc
