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Joe Myers Mazda

Jersey Village, TX

Overview
Reviews
Vehicles
4.9
377 Reviews
Call Dealership (713) 587-9948
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16500 Northwest Freeway

Jersey Village, TX

77040

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Showing 377 reviews

February 03, 2025

it is an excellent service though it takes 2 plus hours for an oil change. More

by ronnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jason proios
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Feb 05, 2025 -

Joe Myers Mazda responded

Thank you for your feedback! We're glad to hear you had an excellent experience with our service. We apologize for the wait time during your oil change and will work to improve efficiency moving forward. We truly appreciate your patience and look forward to serving you again soon!

February 02, 2025

My salesman was Jeriel super nice and helpful. I had an issue that Jeriel helped me with. He was super kind and patient with me. The customers service was great. Thank you so much to Mazda and Jer More

by Brandy Kizzie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeriel McLemore
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Feb 04, 2025 -

Joe Myers Mazda responded

Thank you for sharing your experience! We're so glad to hear that Jeriel provided you with helpful, kind, and patient service. It’s great to know that you had a positive experience with both him and our customer service team. We truly appreciate your business and the referrals to your family and friends. We look forward to serving you again in the future!

February 02, 2025

Your Salesman Hung Pham made leasing my Kia Soul enjoyable. Great staff also. The closing went extremely well, Hung made everything happen smoothly. The gentleman that had me sign all the paper was More

by Bill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hung Pham, didn't pick up the other gentleman's card.
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Feb 05, 2025 -

Joe Myers Mazda responded

Thank you for your kind words! We're thrilled to hear that Hung Pham made leasing your Kia Soul an enjoyable experience. We're also glad to know that our team helped make the closing process smooth and informative. Your feedback is invaluable, and we appreciate your business!

January 31, 2025

David was great! He was with me through the whole process and made the car buying experience great. More

by jamescarlin23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David
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Feb 03, 2025 -

Joe Myers Mazda responded

Thank you for your kind review! We're so glad to hear that David made your car-buying experience great. We strive to provide excellent service and support throughout the entire process, and we’re happy that David was there to assist you every step of the way. If you need anything in the future, don’t hesitate to reach out to us. We look forward to serving you again!

January 31, 2025

Great service department Very friendly and courteous All work completed in one visit Would recommend to anyone More

by ptemplet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Henderson
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Feb 03, 2025 -

Joe Myers Mazda responded

Thank you for the wonderful feedback! We’re so glad to hear that you had a positive experience with our service department. We strive to make every visit as smooth and efficient as possible. We appreciate your recommendation and look forward to serving you again!

January 29, 2025

I had a good experience, very excellent and super professional attention. Great service super recommended More

by Roozbehshariatzadeh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember
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Jan 30, 2025 -

Joe Myers Mazda responded

Thank you so much for your fantastic review! We're thrilled to hear that you had a great experience with our team and received excellent, professional service. Your recommendation means the world to us, and we're delighted we exceeded your expectations. We appreciate you taking the time to share such positive feedback and look forward to continuing to provide you with outstanding service!

January 28, 2025

Everything went as smoothly as possible and the service was excellent. Would definitely recommend to anyone. More

by 281SnkrFiend
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Trepagnier
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Jan 29, 2025 -

Joe Myers Mazda responded

We are deeply appreciative of your positive review highlighting the smooth and excellent service you experienced with us. Our team works hard to ensure every customer interaction meets the highest standards of quality and efficiency. Your willingness to recommend our dealership to others is the ultimate compliment, and we are grateful for your trust and confidence. We strive to consistently deliver the kind of seamless service that makes customers feel valued and satisfied. Thank you for taking the time to share your experience and for choosing our dealership.

January 27, 2025

Marc Gonzales was outstanding. He was so kind and professional thought out the entire process. Thank you so much for everything you do Marc! More

by Jailynn Shedd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Gonzalez
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Jan 28, 2025 -

Joe Myers Mazda responded

Thank you for your wonderful feedback! We’re so glad to hear that Marc Gonzales provided you with outstanding service and made your experience kind and professional. He truly goes above and beyond for our customers, and we’re thrilled that you noticed. We appreciate your kind words and will be sure to pass them along to Marc. Thank you for choosing us!

January 25, 2025

Customer service is great. Isaac was very helpful and explained everything and answered all my questions. The remodeled dealership looks great and the waiting room is very comf More

by aobowne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Issac
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Jan 27, 2025 -

Joe Myers Mazda responded

Thank you for your wonderful review! We're so glad to hear that Isaac was able to assist you and provide helpful explanations. It's also great to hear that you enjoyed our newly remodeled dealership and comfortable waiting area. We truly appreciate your feedback and look forward to serving you again in the future!

January 22, 2025

When I purchase my car, I get an offer from another dealership. I went to Joe Meyer Mazda to try to match the same deal but they told me give us time to work on it and they took like five days and then More

by Hany Rezk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember
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Jan 23, 2025 -

Joe Myers Mazda responded

While we would like to see each and every application approved immediately, sometimes it takes longer than we would like, sorry for any inconvenience.

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