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Joe Machens Volkswagen
Columbia, MO
2,122 Reviews
Joe Machens Volkswagen is proud to serve Columbia Volkswagen shoppers as well as those in all of Missouri with an extensive selection of new Volkswagen vehicles, pre-owned vehicles, excellent Volkswagen service and much more. On our site you will find information regarding financing options, quick quotes for new Volkswagen vehicles, our current specials and much more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 2,122 reviews
August 11, 2023
Great service after the sale. Sean was an excellent salesman. Would buy from them again. Sean was an excellent salesman. Would buy from them again. More
by tay47dan
Verified Customer
August 09, 2023
Bruce was an amazing Salesman. Although he didn't profit much of anything off this sale, he still kept an amazing, positive attitude and provided very good customer service. Although he didn't profit much of anything off this sale, he still kept an amazing, positive attitude and provided very good customer service. More
by wahwassuckh23
Employees Worked With
Bruce Tell
August 09, 2023
Very dependable tells you all up Front cost of any parts and labor Very reliable and very friendly always gets me in right away. Can always count on Crystal to call me and let me know what’s wrong with the and labor Very reliable and very friendly always gets me in right away. Can always count on Crystal to call me and let me know what’s wrong with the vehicle and the cost that includes parts and labor More
by sandrahayes0308
Employees Worked With
August 09, 2023
Excellent buying experience, fast on point and honest. Truly amazing people and to work with. Service, Sales and Financial, all of them are at the top of their class. Truly amazing people and to work with. Service, Sales and Financial, all of them are at the top of their class. More
by privteer
Employees Worked With
Other Employees :
Leo Terzopoulos
August 08, 2023
Always great service. Very accommodating! And they always treat me with respect and make me feel special👍. Very accommodating! And they always treat me with respect and make me feel special👍. More
by PASTORJOHNBUTCHER
Employees Worked With
Other Employees :
Larry Cain, Marissa Vander Griend, Miro Miranov
August 08, 2023
Friendly, courteous staff. comfortable lounge area. Great amenities Service personal will explain and go over what is being done or what you are wanting to have done to your v comfortable lounge area. Great amenities Service personal will explain and go over what is being done or what you are wanting to have done to your vehicle. No pressure sales More
by DORIMOORE132
Employees Worked With
August 08, 2023
Wonderful experience! They made the entire process very easy and hassle free. Highly recommend Joe Machens BW! They made the entire process very easy and hassle free. Highly recommend Joe Machens BW! More
by norivial
August 06, 2023
Damarkus was a great salesman, he really did his job to show me around the car and made sure everything was in good condition before selling it to me. I recommend anyone to work with him if you’re looking show me around the car and made sure everything was in good condition before selling it to me. I recommend anyone to work with him if you’re looking to buy a car. More
by jacobm
Employees Worked With
August 05, 2023
The oil change was done promptly and without problems or concerns. Thank you Joe Machens. concerns. Thank you Joe Machens. More
by gibbsma
Employees Worked With
August 05, 2023
We are so happy John walked out the dealership door to greet us. He was a newer salesman but was honest and never hesitated to find an answer for us! Stephen was very helpful, as well, and was great to wo greet us. He was a newer salesman but was honest and never hesitated to find an answer for us! Stephen was very helpful, as well, and was great to work with! They both went out of their way to be helpful and never rushed or put us aside for another customer. Awesome customer service! We have new friends at Columbia, Missouri’s Volkswagen. Thanks guys! More
by jstclair06
