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Joe Machens Volkswagen
Columbia, MO
2,183 Reviews
Joe Machens Volkswagen is proud to serve Columbia Volkswagen shoppers as well as those in all of Missouri with an extensive selection of new Volkswagen vehicles, pre-owned vehicles, excellent Volkswagen service and much more. On our site you will find information regarding financing options, quick quotes for new Volkswagen vehicles, our current specials and much more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 2,183 reviews
June 13, 2026
Was in for 20k inspection, but receipt had no information on the condition of the car's battery. The brake fluid was supposed to be changed and there was no mention of that or charge for brake fluid. Makes m on the condition of the car's battery. The brake fluid was supposed to be changed and there was no mention of that or charge for brake fluid. Makes me wonder if the service was actually completed or if it was just an expensive warning reset. More
by RWEILER994
Verified Customer
June 11, 2026
Everybody was polite and friendly recall work was performed quickly. Would recommend them for service. performed quickly. Would recommend them for service. More
by TAMMY.WCCARS1968
June 09, 2026
I drove from out of state, and while that complicated matters, they worked diligently to resolve all the issues so I could go home in my new vehicle. matters, they worked diligently to resolve all the issues so I could go home in my new vehicle. More
by cowboyrobinson
June 05, 2026
I'm always pleased with my experiences at the dealership. They get me in and out promptly and my car is always ready in a timely manner. They get me in and out promptly and my car is always ready in a timely manner. More
by LUJWANA_HOLMES
June 05, 2026
Very easy to work with. I bought and I’m happy. Highly recommend the dealership and Sara I bought and I’m happy. Highly recommend the dealership and Sara More
by steve.hoy
May 31, 2026
No problems. Good dealership. I would recommend them to others, and will continue to use them for maintenance on my Taos. Good dealership. I would recommend them to others, and will continue to use them for maintenance on my Taos. More
by mustanglewis
May 29, 2026
They were super fast with the tire rotation and oil change thank you all again it was great. change thank you all again it was great. More
by THEDAVE94
Employees Worked With
May 28, 2026
Very thorough and detailed explanation of everything I needed to know He was very helpful needed to know He was very helpful More
by DMP86560
May 28, 2026
Awesome service, professional timely. Excellent follow up. I will continue to bring my car back to them for repair or maintenance, highly recommend their service Excellent follow up. I will continue to bring my car back to them for repair or maintenance, highly recommend their service More
by HANGLIDE
May 22, 2026
Explained everything perfectly He was super knowledgeable. He went line by line with us making sure that we understood everything. knowledgeable. He went line by line with us making sure that we understood everything. More
by sotosok51
