Joe Machens Capital City Ford

Appreciate the service and Judy was very helpful. We had previously purchased a car from her. This is my second car to purchase from the Ford dealer in Jefferson City and I have been very satisfied with th previously purchased a car from her. This is my second car to purchase from the Ford dealer in Jefferson City and I have been very satisfied with the maintenance provided by the service department. More

Scott Jackson was very helpful and friendly. He wanted to sell us a car but he was not pushy about it. He respected the fact that we did not want to make a quick decision and we wanted to "sleep on it". He h sell us a car but he was not pushy about it. He respected the fact that we did not want to make a quick decision and we wanted to "sleep on it". He honored our requests and our Edge was ready for us when we arrived to buy. Terry Bradshaw was great to work with for the money issues. Everyone we came in contact with was so friendly. We drove from Wentzville, MO to Jefferson City to purchase our 2011 Ford Edge and we feel that it was well worth the drive to receive such excellent service! We will look to this dealership when we are ready to buy another vehicle. We will also recommend Machens to our friends and family! More

I have purchased several cars from this location since 1988. I have usually worked with Judy Obermeyer and I have always felt like she has given me exceptional service. When I come into this dealership 1988. I have usually worked with Judy Obermeyer and I have always felt like she has given me exceptional service. When I come into this dealership the staff is there when I need them, but the do not hover over me. The asking price for the new vehicle was very close to what I expected to have to pay and the trade in value for my car was a little higher than I had expected. Through the years this is what I have come to expect from this dealership. Finishing the paper work was easy without a lot of pushing for extras. So, when I am in the market for my next vehicle I will certainly give this business a chance. More

I recently visited Joe Machens Capital City Ford/Lincoln dealership in Jefferson City in search of my first, new car. The salesmen I worked with were very friendly and never over-bearing. They were always m dealership in Jefferson City in search of my first, new car. The salesmen I worked with were very friendly and never over-bearing. They were always more than happy to answer any questions I had at any time, and returned any of my calls very promptly. They always had a smile on their faces, although I'm sure it was frustrating at times with all of my questions, being new to the car-buying industry. They offered to stay as late as I needed to answer any questions, and to help me find the car that fit all of my needs and wants. After just two days, the salesmen had explained even the tinest of details about the loans, interest rates I qualified for, and had showed me as many cars, in as many locations that I wanted to see. I am proud to say I have signed all the papers and am on my way to owning my brand new ford! I would most definitely recommend the Joe Machens in Jefferson City to anyone whom is looking to buy a great vehicle. The service is wonderful and they have some amazing rides!! Good luck!! More

Well, our experience yesterday was so excellent, we had to buy another car today! Everyone we dealt with was outstanding! We basically worked with the same people as yesterday with the addition of one ot to buy another car today! Everyone we dealt with was outstanding! We basically worked with the same people as yesterday with the addition of one other person (sorry, can't remember his name) and they just made us an offer that we could not refuse! I am very excited to go pick up my new Fiesta tomorrow! I would definitely recommend this dealer to anyone! More

Scott Jackson proved to be a superb & valuable resource for us throughout the purchasing process & beyond. He is above all honest & forthright, yet his good listening skills & amiability make for resource for us throughout the purchasing process & beyond. He is above all honest & forthright, yet his good listening skills & amiability make for a winning combination as he shepherds one through the car, purchasing process. You can trust him to follow through with details & no question is too small for him to investigate. He's a great facilitator, he makes things happen. I also want to give a shout out for Rick McDonald, Scott's immediate superior, his cooperation sealed the deal for us & he always kept his sense of humor throughout. Don't hesitate to shop Joe Machens, you'll be so pleasantly surprised, at the level of service, you'll wonder why you hadn't purchased a car from them sooner. M.A. in Jefferson City, MO. More

We pulled into the dealership and was quickly greeted by Ryan Becker. We told him what we were looking for and that we had been to other dealerships. He immediately directed us to the vehicle we were look Ryan Becker. We told him what we were looking for and that we had been to other dealerships. He immediately directed us to the vehicle we were looking for and within a few minutes after arriving at the dealership, we were test driving a new Ford Fusion. Upon our return, Ryan was waiting for us and took us to his office for a write-up. Tom Stegeman also came in to talk to us about our trade-in. Tom gave us what we were wanting for our truck as a trade-in. After the trade-in was approved, we were escorted into Terry Bradshaw's office for the financing paperwork. Everything went so smoothly and we were approved within a couple of minutes. Everyone we dealt with were very friendly, they answered all of our questions, and made the whole process very pleasant! More

This is the third car we have bought with Don Racinowski's help. We know we will always get good service and a good deal Racinowski's help. We know we will always get good service and a good deal More

This is the second vehicle we have purchased from Doug Underwood. My wife and I feel that Doug and Capital City Ford were fair and honest with us in helping us trade recently for a 2013 Ford Escape. Doug Underwood. My wife and I feel that Doug and Capital City Ford were fair and honest with us in helping us trade recently for a 2013 Ford Escape. Doug found a vehicle that was equiped as we wanted in a color that we liked. We have used Capital City Fords service and maintance dept and have found them to be very helpful. More

The salesman, Doug Underwood was very engaging, steered us the right direction for what we specified in a new car, but did not "oversell" the deal. Doug stayed on top of the ongoing transactions, and we a us the right direction for what we specified in a new car, but did not "oversell" the deal. Doug stayed on top of the ongoing transactions, and we are completely satisfied. Also had a very good experience with finance man John Brown. Jim & Lynda Hartwick More