Joe Holland Chevrolet

Pleases and Satisfied Found Tilman Russell friendly, knowledgeable and extremely efficient. I had no waiting and my car was even serviced earlier than the appt day and time Found Tilman Russell friendly, knowledgeable and extremely efficient. I had no waiting and my car was even serviced earlier than the appt day and time. This was much improved from some of my last experiences with this dept under a different MGR. It was a very positive visit and I appreciated the efficiency. More

Problem-free As always, the service department was professional, courteous, and helpful. The staff is always delightful to work with from the receptionists to the As always, the service department was professional, courteous, and helpful. The staff is always delightful to work with from the receptionists to the techs. Even when I've had to use the shuttle in the past, I enjoy Jimmy's attitude and conversation. Even when I've waited for the work to be done, the waiting area is comfortable and pleasant. More

Service for 2009 VW EOS Tilmon was exemplary in providing me with an outstanding customer service experience. He was quite thoughtful and intuitive relative to my needs. He m Tilmon was exemplary in providing me with an outstanding customer service experience. He was quite thoughtful and intuitive relative to my needs. He made my visit seamless! More

Recall Solution We received a "recall" notice on our Jetta, made an appointment through the user friendly Joe Holland web site and had a quick and easy repair complet We received a "recall" notice on our Jetta, made an appointment through the user friendly Joe Holland web site and had a quick and easy repair completed. Tillmon was extremely courteous and friendly! More

Needed warranty covered repair Dawn Bailey consistently gives excellent customer service by keeping me updated on where my car is in the repair process.Even if the repair part hits Dawn Bailey consistently gives excellent customer service by keeping me updated on where my car is in the repair process.Even if the repair part hits a snag, Dawn makes up for it. More

Flawless system Consistent high quality service from friendly staff in a brief amount of time. As with previous visits, when I left I felt confident my car was safe Consistent high quality service from friendly staff in a brief amount of time. As with previous visits, when I left I felt confident my car was safe & reliable. More

My first car The service was excellent.... Both Tom and Brian Allen were a pleasure to deal with. Very knowledgeable and friendly.... They took a scary situation The service was excellent.... Both Tom and Brian Allen were a pleasure to deal with. Very knowledgeable and friendly.... They took a scary situation for a first time buyer and made me comfortable More

Always great service Thanks to all of those at your dealership always do a great job with a smile... this trip Thanks to Dawn Baily Shirley in service and also Crystal in Thanks to all of those at your dealership always do a great job with a smile... this trip Thanks to Dawn Baily Shirley in service and also Crystal in the service area More

Excellent service and repair! As usual, we received excellent service yesterday at your VW service dept. Tilman Russell met us in the driveway when we pulled in, and he kept us we As usual, we received excellent service yesterday at your VW service dept. Tilman Russell met us in the driveway when we pulled in, and he kept us well-informed while we waited for our car to be repaired. He was very knowledgable about all the procedures and made our wait very pleasant. Thank you for a good job! Edna and Garnes Reed More

Excellent Service I had to have my son's 03 Beetle towed from Lewisburg, WV (approx. 3 Hrs. away) I dealt with Tillman Russell and he kept me up to date with repairs a I had to have my son's 03 Beetle towed from Lewisburg, WV (approx. 3 Hrs. away) I dealt with Tillman Russell and he kept me up to date with repairs and was very courteous and concerned. More