Joe Holland Chevrolet
South Charleston, WV
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Great Service We stopped for an oil change but other problem was found so it was taken care of while we were at the services department. The staff were very polite We stopped for an oil change but other problem was found so it was taken care of while we were at the services department. The staff were very polite and friendly. More
Quality & Consistency A week ago I made my service appointment on line. I had planned a short vacation (7hr drive one way) & planned to return the day prior to my appoi A week ago I made my service appointment on line. I had planned a short vacation (7hr drive one way) & planned to return the day prior to my appointment. I knew that by the end of my trip my car would be due to be serviced. I arrived on the day & time I planned on. I had hoped he only thing needed would be the planned oil change & tire rotation. I was aware that in the not too distant future I would need to replace the original tires that were now 3yr old. Shortly after arriving Mr. Kordusky informed me that the tires were significantly worn & one had developed a " balloon" in the side wall. At that point all I could think was how that "balloon" in the side wall of one of my tires could easily have blown while I was on my trip. I agreed with the option presented for replacing the 4 tires, having them balanced, & having an alignment done. As with previous experiences at the Service Department at Joe Holland, once again I feel as though I was kept informed & involved in the process. Once again I was not made to feel rushed into making a decision. As in the past, the work on my vehicle was completed in a timely fashion. I left feeling comfortable I made the right decision & my car was "sea worthy" & safe! More
Replacement of Alternator As usual, there is excellent communication from Dawn Bailey along the way about services needed, approximated time frame for completion and general st As usual, there is excellent communication from Dawn Bailey along the way about services needed, approximated time frame for completion and general status updates. These calls are made BY her TO me, not the other way around. So I don't spend my time chasing them for an answer. I rest easy knowing I will receive a call when an update is available. The customer service keeps me coming back to this dealership for my needed work. More
Brought a new Chevy trax Benny was very helpful with us and the financial David smith was very helpful with us purchasing our new Chevy trax I would recommend joe holland to Benny was very helpful with us and the financial David smith was very helpful with us purchasing our new Chevy trax I would recommend joe holland to our friends More
Regular maintenance I would recommend this service department to anyone. My service technician Michael Banner explained everything he did and was very professional. My wa I would recommend this service department to anyone. My service technician Michael Banner explained everything he did and was very professional. My wait time was minimal compared to places I've gone before!! Thank you again for serving our community. More
SERVICE ALWAYS GREAT Have never had an issues getting service repairs made here at Joe Holland. I had trouble with a vehicle in the past. And know matter the problem , th Have never had an issues getting service repairs made here at Joe Holland. I had trouble with a vehicle in the past. And know matter the problem , they have taken care of me. Thanks to all your time and great service! More
New vehicle purchase The sales people at Joe Holland Hyundai are grate at what they do. They have a very well informed service department , And will do there best to help The sales people at Joe Holland Hyundai are grate at what they do. They have a very well informed service department , And will do there best to help with any problem you may have. So give Joe Holland a call for your best deal !!! More
New vehicle purchase and body repair. These people do outstanding work. The have an outstanding sales department and a great body repair shop. The thing that makes dealing with them so pl These people do outstanding work. The have an outstanding sales department and a great body repair shop. The thing that makes dealing with them so pleasant is there honesty, knowledge and friendy employees. They go far and above to make your vist as pleasant as possible. Would recommend this dealership to anyone for any service, from buying a new vehicle to any of the service departments. More
goid service and communication Service was performed well and in a timely manner. There was good communication about the work completed. Accommodated my needs in regards to picking Service was performed well and in a timely manner. There was good communication about the work completed. Accommodated my needs in regards to picking up car. More
Oil change I can't imagine a better experience. I was treated like a king-all smiling faces and very obliging. Mr. Tillmon Russell was friendly, knowledgeable I can't imagine a better experience. I was treated like a king-all smiling faces and very obliging. Mr. Tillmon Russell was friendly, knowledgeable and extremely helpful. The oil change was very prompt and reasonable in cost. The overall experience was wonderful. This is the way auto service should be conducted! Richard Prevost More