Joe Holland Chevrolet
South Charleston, WV
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Friendly, but very slow service. Not happy. I dropped the car off for routine maintenance, got it back eight hours later. Not much communication. I had to call twice before anybody ca Not happy. I dropped the car off for routine maintenance, got it back eight hours later. Not much communication. I had to call twice before anybody called me and that was just to upsell me on an air filter and windshield wipers. When I was called to schedule the visit, I was told it would only take an hour or so. Anyway, I'd planned to take the afternoon off from work, but wound up marooned at the office. More
Fantastic service I've been going back to Joe Holland to service my Volkswagens for a few years now. I've never left disappointed and Ed has always done an awesome job I've been going back to Joe Holland to service my Volkswagens for a few years now. I've never left disappointed and Ed has always done an awesome job of explaining what is going on and keeping me up to date. I'll continue to use their service department because I'm treated fairly and better than any other service department I've been to. More
Recall fixes Took vehicle to have 3 recalls checked. Very courteous and professional. Took care of in timely manner. Would recommend dealership to anyone needed se Took vehicle to have 3 recalls checked. Very courteous and professional. Took care of in timely manner. Would recommend dealership to anyone needed service. Thanks! More
Body Shop My vehicle was damaged in an accident & I chose Joe Holland for my repairs. They are my first choice for my vehicles & my family's vehicles, having re My vehicle was damaged in an accident & I chose Joe Holland for my repairs. They are my first choice for my vehicles & my family's vehicles, having repaired several vehicles in the past. Courteous, prompt service & always try to provide the best service at the most reasonable price. Thanks Joe Holland Body Shop, special thanks Josh & Jeanie! More
Excellent, friendly, and fast service! They ordered my pat and got it the next day. I made my appointment for the day I wanted and they fixed it in only 2 hours. I was very happy! They ordered my pat and got it the next day. I made my appointment for the day I wanted and they fixed it in only 2 hours. I was very happy! More
Happy for the most part. I was a little disappointed that I paid over $1100 and the car didn’t even get washed, vacuumed, etc. Extra little things like that go a long way! I was a little disappointed that I paid over $1100 and the car didn’t even get washed, vacuumed, etc. Extra little things like that go a long way! More
Great customer service The sales team at Joe Holland made my two week search for a diesel truck easy and even after looking at trucks all day with them they still stayed ove The sales team at Joe Holland made my two week search for a diesel truck easy and even after looking at trucks all day with them they still stayed over after closing time to complete the deal! More
Great buying experience! I had a great experience trading in my vehicle and buying another. Delmer was very helpful and patient (I can be indecisive!) and he has continued to I had a great experience trading in my vehicle and buying another. Delmer was very helpful and patient (I can be indecisive!) and he has continued to follow up with me and find a solution for an issue I was having with the navigation system. More
Excellent Customer Service! The Joe Holland Service Team was great! Shirley went above and beyond in coordinating a tow truck when I was most in need. Ed kept great communication The Joe Holland Service Team was great! Shirley went above and beyond in coordinating a tow truck when I was most in need. Ed kept great communication with the diagnosis and repair process of my 2013 VW Passat TDI. The technician was able to accurately locate and resolve my issue. Every interaction was courteous and professional. I recommend Joe Holland Service to anyone wanting a competent and confident team servicing their vehicle! More
Best salesman ever We have purchased 3 cars from rich now and we will not buy from anywhere else! Rich is so helpful and always goes above and beyond to make sure we get We have purchased 3 cars from rich now and we will not buy from anywhere else! Rich is so helpful and always goes above and beyond to make sure we get what we want More