Joe Cooper Ford - Yukon

DISMAYED The general sales manager left my daughter a message after she had a very bad experience there. Thinking he was going to at the very least apologize w The general sales manager left my daughter a message after she had a very bad experience there. Thinking he was going to at the very least apologize we had her go ahead and return his call. Had I not heard the conversation I would not have been able to imagine that a manager would or could ever be so insulting, rude and condescending. It would appear going to this dealership and having your own financing, knowing what your trade is worth and knowing what you want, is not ideal for them an "informed customer" is not their best kind of customer apparently. More

What a joke The worst experience I've ever had a dealership. Every part of my experience was horrible, and the salesman was way to pushy. I tried to leave multipl The worst experience I've ever had a dealership. Every part of my experience was horrible, and the salesman was way to pushy. I tried to leave multiple times and they would not let me leave. They gave an insulting offer for my trade, I would have rather them just tell me they wouldnt buy it... When they refused to budge off the price of a new car I was looking at I tried to walk away... then all of sudden the salesman that was helping me completely changed and got an attitude with me. He was extremely unprofessional and insulting, he continued to belittle me all the way out to my car outside of my window until the point I was actually driving away... I would not recommend going to Joe Cooper unless you want to give them your car as a "trade" and you are okay with constantly being belittled and insulted. More

successful positive productive The staff at Joe Cooper Ford Yukon Mgr Bill, Kirk and Andrea, especially Kirk since I dealt with him more over several weeks, but all three were extre The staff at Joe Cooper Ford Yukon Mgr Bill, Kirk and Andrea, especially Kirk since I dealt with him more over several weeks, but all three were extremely helpful, patient, and sincerely went above and beyond to make my new truck shopping a positive experience. It was a professional business approach. I felt they were honest and cared about the customers and their jobs. Very impressed with everyone. I am retired manager for many years. I recognize dedicated employees and respect them. More

Great salesman and great experience we got great service and professional and all was very quick! Always will recommend Joe Coopers and Homer Mason to all our friends and family we got great service and professional and all was very quick! Always will recommend Joe Coopers and Homer Mason to all our friends and family More

Excellent After visiting another well known dealership and wanting service that is honest and dependable we decided to try Joe Cooper. This is by far the best s After visiting another well known dealership and wanting service that is honest and dependable we decided to try Joe Cooper. This is by far the best service I have experienced when purchasing a vehicle! More

Best dealership and staff around!! Easy car buying at its finest. Quality autos priced right from the go.. This dealership does not play the games and takes care of you after the sale. Easy car buying at its finest. Quality autos priced right from the go.. This dealership does not play the games and takes care of you after the sale. You want top quality service ask for Tim. He will take care of you and make the best of what you have to deal with... Many lenders to chose from and great financing options More

New car purchase from Andrea Robertson. She was wonderful from start to finish, did everything she said she would do in a timely, professional & courtesy manner! One from Andrea Robertson. She was wonderful from start to finish, did everything she said she would do in a timely, professional & courtesy manner! One of the better car purchasing experiences! Arrived Saturday morning at opening, showed me a very similar vehicle, test drove, knowledge regarding all the features of vehicle. The vehicle I wanted was in Tulsa at dealership, walked me through the features of car I wanted. I left dealership to look at another brand vehicle, returned within a couple hours, asked her to have the vehicle brought to Yukon & under no obligation to purchase within 10 minutes driver was on the way to get vehicle, arrived as scheduled, cleaned, and drove & committed to purchase. Extremely refreshing to start car purchase discussion on Friday from the initial contact & finish with her without another's involvement! Well done Andrea & Joe Cooper!! David Hernandez knocked the car tech features out of the park! No question too difficult or unanswered & I had a ton of questions from sunroof, moonroof, wipers, contact info, navigation, interior lighting! He did it ALL & more! More

Buying an Escape Our sales person was very personable and helpful. This dealer had a good number of Escapes on the lot to choose from. Coming to terms was hassle free. Our sales person was very personable and helpful. This dealer had a good number of Escapes on the lot to choose from. Coming to terms was hassle free. We wished the financial close-out had gone more quickly. More

Ford Escape Robin was great. We appreciated she really tried to cater to our expectations for our new car even though we had a rough credit past. Fast and free Robin was great. We appreciated she really tried to cater to our expectations for our new car even though we had a rough credit past. Fast and free friendly place to do business. More

Noah White Took his time to show us all the options and worked with us till we drove away with two cars.sales manager kept us informed and answered all our quest Took his time to show us all the options and worked with us till we drove away with two cars.sales manager kept us informed and answered all our questions. More