Joe Basil Chevrolet
Depew, NY
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DO NOT buy from this dealer. No honestyin their dealing with buyers. They tell you one price, change over your insurance, the. Claim they ever ran your information through. Tel No honestyin their dealing with buyers. They tell you one price, change over your insurance, the. Claim they ever ran your information through. Tell you they can’t sell you the car you wants because they don’t have paperwork for it. Put you off for another day,but state they are honoring the dollar amounts discussed. The next day they have you come back at 5pm (they say late to “work with you”. At the last minute they present you paperwork with a payment almost $200 more each month. They already moved your insurance so you are stuck. When you call to speak to them the pretty much tell you oh well. And they did this to a 72 year old man who gave the. His budget up front…. Typical old time sales bait and switch. Would never recommend. More
The advisors are super friendly the technicians are very professional and easy to work with they never have a problem going for rides to make sure my concerns are met definitely a top notch team professional and easy to work with they never have a problem going for rides to make sure my concerns are met definitely a top notch team More
Jacob Ernst in service is always so polite and professional. The team is quick, efficient, and the price is reasonable. Service waiting area always clean and stocked with refreshments. 5/5 stars! professional. The team is quick, efficient, and the price is reasonable. Service waiting area always clean and stocked with refreshments. 5/5 stars! More
The dealership is top notch. The service writer Jacob Morrison is the best customer service representative I have ever had. He is the reason I came back to Basil (for inspection) The service writer Jacob Morrison is the best customer service representative I have ever had. He is the reason I came back to Basil (for inspection) after my first time there for a recall and will be doing business with Basil when my lease is up. You get a real nice welcome feeling when entering Joe Basil. Keep up the good work guys. More
You misdiagnosed my vehicle wrong again, charging me AGAIN for the wrong diagnostic. How the technicians could have missed the obvious issue is beyond me when it was very evident to a non mechanic. Th AGAIN for the wrong diagnostic. How the technicians could have missed the obvious issue is beyond me when it was very evident to a non mechanic. This is the 2nd time Jo Basil charged me over $200.00 for the WRONG DIAGNOSTIC. I will NEVER EVER do business with you again and I have been and will continue telling everyone to NEVER do business with you. Theft is a crime! I have the proof and you owe me over $400.00 refunded back to me, but your business is all about stealing & lying to the customers. I know all about how you sell the worst vehicles to customers and laugh behind closed doors of how you ripped people off on sales of bad vehicles as well as warranties. You should be ashamed of yourselves! More
very good service! All employees were courteous and helpful to this old lady. I only worked with Peter in Service and Camryn at the Body Shop. They are excellent e All employees were courteous and helpful to this old lady. I only worked with Peter in Service and Camryn at the Body Shop. They are excellent employees. More
My wife and I have an excellent experience with Basil. They answered all our questions and got us in our budget for the vehicle we wanted. They answered all our questions and got us in our budget for the vehicle we wanted. More