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Joe Basil Chevrolet

Depew, NY

4.1
560 Reviews

5111 Transit Road

Depew, NY

14043

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Showing 560 reviews

April 13, 2024

Had a very good experience at dealership very nice and helpful and didn’t feel like they were pushing anything. More

by Geogillespie67
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jacob Hurst
April 11, 2024

As usual, Jake is always very prompt and professional. took care of service I requested with no problems. More

by twelshans8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Eanst
April 06, 2024

DO NOT buy from this dealer. No honestyin their dealing with buyers. They tell you one price, change over your insurance, the. Claim they ever ran your information through. Tel More

by cmadigan1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Drew, also finance and even spoke to the sales manager.
March 22, 2024

The advisors are super friendly the technicians are very professional and easy to work with they never have a problem going for rides to make sure my concerns are met definitely a top notch team More

by skylar822.kb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony beback
March 12, 2024

Jacob Ernst in service is always so polite and professional. The team is quick, efficient, and the price is reasonable. Service waiting area always clean and stocked with refreshments. 5/5 stars! More

by Mrs J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Ernst
March 11, 2024

The dealership is top notch. The service writer Jacob Morrison is the best customer service representative I have ever had. He is the reason I came back to Basil (for inspection) More

by Linda Ruff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Morrison
March 09, 2024

I would never buy a car there. They took too long to get back to me, and they evaluated my trade incorrectly. More

by kirkwood373
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Lindsey Walters, Jess BasilCars, Cassie Soucia
March 03, 2024

You misdiagnosed my vehicle wrong again, charging me AGAIN for the wrong diagnostic. How the technicians could have missed the obvious issue is beyond me when it was very evident to a non mechanic. Th More

by lgyver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jak
February 21, 2024

very good service! All employees were courteous and helpful to this old lady. I only worked with Peter in Service and Camryn at the Body Shop. They are excellent e More

by muddermick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter in Service and Cameron in Body Shop , Excellant employees.
February 19, 2024

My wife and I have an excellent experience with Basil. They answered all our questions and got us in our budget for the vehicle we wanted. More

by M.battags
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Lecastre, Lindsey Walters, Jess BasilCars, Cassie Soucia