Joe Basil Chevrolet
Depew, NY
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I keep returning to Joe Basil Chevrolet because of the service. They are always quick, friendly and upfront about what your vehicles needs are. service. They are always quick, friendly and upfront about what your vehicles needs are. More
Everybody I spoke with was most pleasant, patient and extremely helpful. No rushed conversations or condescending looks. I know nothing about cars and didn’t understand much of what I was told & the serv extremely helpful. No rushed conversations or condescending looks. I know nothing about cars and didn’t understand much of what I was told & the service advisor was very good about helping me. This is very rare in dealerships in western New York. More
Incredibly rude sales manager Ken was wildly sarcastic and unprofessional. I spoke to a young lady in the collision shop who did since I hadn't owned my vehicle for more than the months the sales team wou and unprofessional. I spoke to a young lady in the collision shop who did since I hadn't owned my vehicle for more than the months the sales team would waive a $65. Diagnostic fee due to a rattle in my door that gets worse by the day. Mind you I've been never been in a collision. I explained this to this Ken character and then when he started in with over talking me and asking incredibly sarcastic questions. It surprises me that someone of his mental incapacity would hold a management position. My mom is looking for a new vehicle and although this review won't put a dent in their business, we won't be getting one from them. Do better Joe Basil More
Super communication throughout entire service process. Excellent quality and timeliness. I would highly recommend this dealership for any service or collision needs. Excellent quality and timeliness. I would highly recommend this dealership for any service or collision needs. More