
Jimmy Smith Buick GMC
Athens, AL
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67 Reviews of Jimmy Smith Buick GMC
Damon was professional, kind and walked us through the entire process with a smile. I would recommend Jimmy Smith to anyone that is looking into buying a car entire process with a smile. I would recommend Jimmy Smith to anyone that is looking into buying a car More
Francis was great to deal with for my third purchase in less than four years from Jimmy Smith GMC. It great to be able to deal with people you trust. Thanks again Francis!! less than four years from Jimmy Smith GMC. It great to be able to deal with people you trust. Thanks again Francis!! More
Service department price gouges and the people there are rude and don't care about their customers. The service manager Mike was terrible to speak with. Very rude. rude and don't care about their customers. The service manager Mike was terrible to speak with. Very rude. More
I purchased 2018 GMC Siearra on 9-2-2023. Back was hurting drove and checked it out best I could. On 9-3-2023 Transmission started acting up. I contacted them as soon as they were back open. Back was hurting drove and checked it out best I could. On 9-3-2023 Transmission started acting up. I contacted them as soon as they were back open. I finally got in touch with salesman and Used car sales manager. I was told truck was sold as is. I knew it was my fault but I thought they would at least do something for a 24.000 truck plus tax. They finally agreed to give me a $500 check. Haven't got. So I called back and said I would trade it back in on something to keep from buying a new transmission. I was offered $19.500 plus I was going to have and pay a $500 fee. I just paid $24,000 6 days ago. I was also told truck was serviced Transmision fluid was black oil had not been changed These are things I should have checked but like I said my back was hurting the day of purchase. So my fault also. I still haven't gotten my second key or the hub I was told I would get. I tried to get my truck back that I had traded in and cancel the deal as soon as they opened. I was told I couldn't. I bought as is so my fault also. I just hope at this point I at least get the check I was promised to help with Transmission. 9-9-2023 won't start battery. Just make sure if you purchase definitely check out good. More
I purchased a 2013 Mercedes Benz ML350 from Jimmy Smith Buick GMC which was shipped to San Diego, California. The dealership charged me documentation fees to register the vehicle, sales tax, license and ti Buick GMC which was shipped to San Diego, California. The dealership charged me documentation fees to register the vehicle, sales tax, license and title. Later they realized that they couldn't register the vehicle in state of California behalf of me (which I paid for). I was reimbursed for the paid sales tax of $1723.76, however I was not reimbursed for documentation fees of $483.50 for registration, $16.50 for title and $146 license paid to the dealership as part of the contract outlined in the buyer’s order. The dealership shared with me some sensitive information from the previous owners. They wont' reimburse me for the services and documentation that were not provided to me. I filed complaint to Alabama Attorney General STEVE MARSHALL office. Extremely disappointed with this very unpleasant sale! More
EXCEPTIONAL experience buying my new GMC Acadia. Drove 3 hours each way to get the perfect match. Well worth the drive. Highly recommend checking them out. Drove 3 hours each way to get the perfect match. Well worth the drive. Highly recommend checking them out. More
I purchased a truck there it took over 4 months to get it fiananced. I had shoulder surgery and called and called to complain about the camera not working correctly and the problem with the radio the truck s fiananced. I had shoulder surgery and called and called to complain about the camera not working correctly and the problem with the radio the truck started using oil and now they want me to pay for all of this I do not recommend this dealer More