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Jimmy Britt Chrysler Jeep Dodge RAM - Service Center

Statesboro, GA

4.3
736 Reviews

736 Reviews of Jimmy Britt Chrysler Jeep Dodge RAM - Service Center

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June 17, 2024

Very sweet, she explained everything nicely , and took great care of me, lucky to have her as an employee . 10/10 recommend for service More

by therealkidd473
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Fendley
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2024

We were told we had to schedule an appt for when the Dent guy was there and we did that. We live an hour away and dropped the car off and the dent guy never came so it was a wasted trip. We will never come b More

by Michacamp3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
DJ Hicks
1.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Fendley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service department sucks
Jun 18, 2024 -

Jimmy Britt Chrysler Jeep Dodge RAM responded

We're very sorry about the mix-up with our outsourced dent company. In the end, we take full responsibility for the vendors we use and apologize sincerely for the poor logistical planning among our organizations.

June 17, 2024

Hannah was amazing , she took very good care of me vehicle was in service for about three weeks because of part delays but she communicated the entite way through even when mt other vehicle broke down More

by cliffordbbyrd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Fendley
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2024

I just made the appointment and dropped my ram 150 off for an oil change. I hope they did it right. More

by Dale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Fendley
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2024

Worked me in the day before, had me in and out in an hour on a busy day, won't consider another dealer for service! Fast and friendly, and straight up too! More

by RCBETZIV43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Fendley
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2024

Poor communication. Poor coordination (delivered wrong part, delaying repairs), poor quality workmanship (vehicle OBD throwing code the MINUTE vehicle driven off the lot More

by Of course you wont share the results.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dept
Jun 11, 2024 -

Jimmy Britt Chrysler Jeep Dodge RAM responded

Allow me to confirm your statement that you're correct and this is not at all indicative of the service we strive to provide our customers. It sounds as if we have a long way to go to get this situation corrected. Can you please email me at joe@jimmybrittauto.com with your contact info and the best way to reach you?

June 08, 2024

I love the service this place always provides. I will continue to service my vehicles here. More

by jheyson94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
June 06, 2024

Facility is clean and modern. The people Are friendly upon arrival. Good inventory of cars and trucks. More

by Ssedge3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
May 31, 2024

Was a great visit. The software update fixed the radio and Hannah was great. All employees are very positive. More

by Thunderroadx
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Hanna in service
May 31, 2024

Great sevice. I wa on a Ms out very quickly and everyone was very professional. Great Job More

by clevew1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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