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Jimmy Britt Chrysler Jeep Dodge RAM - Service Center
Statesboro, GA
736 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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736 Reviews of Jimmy Britt Chrysler Jeep Dodge RAM - Service Center
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October 17, 2018
Servive electronic module Our problem was difficult as it required an electrical module to be replaced and the car could not be moved as the module controlled the mileage indic Our problem was difficult as it required an electrical module to be replaced and the car could not be moved as the module controlled the mileage indicator. The dealership rented a car to replace our vehicle. We were pleased with the service and all functions have been corrected with our car. More
by LEOSABLE
Verified CustomerEmployees Worked With
We dealt with service and parts staff.
October 17, 2018
Would not recommend the dealership and service department fo Diagnostic testing on my vehicle for four hours which I agreed to and left the wire harness in a mess! Paid another shop to put everything back in pla Diagnostic testing on my vehicle for four hours which I agreed to and left the wire harness in a mess! Paid another shop to put everything back in place! $380 to be told there is nothing they can do.Emailed the owner and with pictures and an explanation and not even a response. Emailed the service department manager and no response. Take your business elsewhere if you want to be treated right!!! More
by MICHAELMIXON3
Employees Worked With
Dontavin and Jared were the (certified) technicians!
October 01, 2018
great service Great experience. Quick to get in and quick service once there! They make every experience a good one. I would definitively recommend this dealership Great experience. Quick to get in and quick service once there! They make every experience a good one. I would definitively recommend this dealership to others. More
by MARMARK95
Employees Worked With
Glen
September 28, 2018
Vehicle Service I was disappointed with this last service due to the length of time it took to be completed! Apparently, the person I dealt with named Tyler became il I was disappointed with this last service due to the length of time it took to be completed! Apparently, the person I dealt with named Tyler became ill and my problem is that no follow-up call was made to me as to the status of my service! I called a day after my car was supposed to be ready only to find out one of the parts ordered was defective and had to to be reordered! I had to have my car as I had to drive to Savannah for a doctor's appointment. I am grateful that I was provided one of your cars to make it to that appointment! I am only writing to ask that follow-up call be made when service will be delayed! I as your customer require a call when something has occurred to delay when my car will not be available when originally promised, even if the person I have dealt with, in this case, Tyler, is I'll, someone should have called me to advise me of the status!!! This is just "good" business! Thank You. More
by SHER1302
Employees Worked With
Tyler in service.
September 27, 2018
Service for Ram 2500 I was very pleased with the service. Everyone there was professional and courteous. I will definitely return to this dealership for all my needs for m I was very pleased with the service. Everyone there was professional and courteous. I will definitely return to this dealership for all my needs for my truck. More
by UCHIGA2015
Employees Worked With
Glenn
September 19, 2018
Poor parking We take our Ram truck in for any service and/or oil changes. The service we receive is good and we’ve not had issues. However, until the parking lot s We take our Ram truck in for any service and/or oil changes. The service we receive is good and we’ve not had issues. However, until the parking lot situation is remedied, we will NOT be bringing out truck back. As of our last visit, there is very little room to park a vehicle, let alone turning around to leave the lot. Every spot was packed with vehicles and no room to maneuver. This is not a new situation. However, it is has become worse since our last visit (we have 2 vehicles serviced there). When my husband mentioned it, he was told there were changes being made. Again, if the parking is not fixed, we will be taking our vehicles elsewhere. We don’t buy nice things to have them abused in a tiny parking area. More
by CARLAMMETZ
Employees Worked With
We worked with the service dept. only.
August 29, 2018
Service Good service and everything looked good but He checked that my blinkers was good(green) but it has never worked since I bought it brand new. Good service and everything looked good but He checked that my blinkers was good(green) but it has never worked since I bought it brand new. More
by FIANAROBINSON2012
Employees Worked With
Tyler
August 27, 2018
Chrysler 300 Recall Always GREAT customer service. Always a pleasant trip when I go there. The recall was a little troublesome but they solved the problem. Keep up the go Always GREAT customer service. Always a pleasant trip when I go there. The recall was a little troublesome but they solved the problem. Keep up the good work! More
by MSLORIKING
Employees Worked With
Matt Farrah
August 27, 2018
Great job Can in for a recall. Left with a new 2018 Dodge Charger.Everyone was great and up front. Yes I will be doing business with Georgia Chrysler again Can in for a recall. Left with a new 2018 Dodge Charger.Everyone was great and up front. Yes I will be doing business with Georgia Chrysler again More
by JUICYFRUIT4003
Employees Worked With
Matt Farrah, Kris Brunswick
August 26, 2018
very unprofessional and too time consuming Bought my truck here and that was great, but service department is unprofessional and time consuming....will not return for any service....gave them t Bought my truck here and that was great, but service department is unprofessional and time consuming....will not return for any service....gave them two chances but my time is too valuable to waste another More
by truck
Employees Worked With
don't see any names from the service department
