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Jimmy Britt Chrysler Jeep Dodge RAM - Service Center
Statesboro, GA
736 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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736 Reviews of Jimmy Britt Chrysler Jeep Dodge RAM - Service Center
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January 17, 2019
Poor customer service and maintenance. Went in for a 45 min oil change. Had two service recall parts. When taking my vehicle back for maintenance it was backed into another vehicle. Once m Went in for a 45 min oil change. Had two service recall parts. When taking my vehicle back for maintenance it was backed into another vehicle. Once maintenance begun, the repair man broke something else. 2.5 hours late they updated on the status of my vehicle, "not safe to drive", and gave me a temporary vehicle. 3 days later I got my own vehicle. It has now been over a week and my vehicle is in a worse condition than originally. More
by BRYCEHAUPT
Verified CustomerEmployees Worked With
Service center members
January 04, 2019
BIG PROBLEM FROM A BIG HORN I PURCHASED A 2018 BIG HORN NEW FROM YOUR DEALERSHIP AND AT 13000 MILE HAD A IN MY OPINION A MAJOR ENGINE FAILURE. I WAS VERY APPREHENSIVE ABOUT JU I PURCHASED A 2018 BIG HORN NEW FROM YOUR DEALERSHIP AND AT 13000 MILE HAD A IN MY OPINION A MAJOR ENGINE FAILURE. I WAS VERY APPREHENSIVE ABOUT JUST FIXING THE PROBLEM AND YOUR STAFF UNDERSROOD . THEY WERE ABLE TO LET ME TRADE THAT VEHICLE IN ON A 2018 CHARGER WHICH IM VERY HAPPY WITH . THANJS FOR THE HARD WORK I WILL DEFINITELY RECOMEND JIMMY BRITT DODGE OF STATESBORO ! More
by rlove3094
Employees Worked With
Other Employees :
Sarah Jackson, Brandon Wright, AD Smith, Tim Canady, Thomas Reinstadtler, Travis Upchurch, Melanie Welch
January 03, 2019
AWESOME EXPERIENCE! From initial conversation over the phone... service was A1! Service team was super friendly and honest. I was not shocked when I got my bill as I was From initial conversation over the phone... service was A1! Service team was super friendly and honest. I was not shocked when I got my bill as I was told issues and prices with every step during my service. More
by FSMITH5823
Employees Worked With
Can't remember
January 02, 2019
Service staff Everyone I have dealt with from scheduling an appointment to the completion of service has been pleasant and personable. I personally appreciate peopl Everyone I have dealt with from scheduling an appointment to the completion of service has been pleasant and personable. I personally appreciate people that will have any type of conversation with you and still do their work at the same time. More
by LESTMAJ
Employees Worked With
December 31, 2018
Car Service They helped me find the problem, walked me through it, and they did a great job fixing it. Very friendly and understanding. I thank y'all They helped me find the problem, walked me through it, and they did a great job fixing it. Very friendly and understanding. I thank y'all More
by VIOLA_HOLT
Employees Worked With
Donna, Jerry, Matt Farrah, Tim Canady, Stephanie Larisey, Ethan Ewing, Shelbi Powell, Joel Gans, Travis Upchurch, Josh Warren, Darin Krueger, Michael Hester
December 25, 2018
Fixed my car Everybody is so friendly. They diagnosed my problem and ordered the part. They seem to really care about getting customers through in a timely manner Everybody is so friendly. They diagnosed my problem and ordered the part. They seem to really care about getting customers through in a timely manner. More
by rhonreynolds
Employees Worked With
Dona
December 23, 2018
Special Service I recently had to take my van in for an oil change and reported that my engine light has been going off and on. Jerry listened as I described the diff I recently had to take my van in for an oil change and reported that my engine light has been going off and on. Jerry listened as I described the different sounds it made and he was right in his diagnoses of the problem before they inspected it. He and the mechanic Jared made me feel special, like I was the only person they had to work for. I was given a 2019 Dodge Ram to drive while my van was in the shop. My van was finish when they said it would. Major part of the repair was covered under warranty, which they found out for me and told me about and the other repair was completed staying just under the estimate. Thank you guys! More
by kathy_rigdon
Employees Worked With
Gerry and Jared
December 12, 2018
customer service issue Hello Good morning I am very disappointed in the customer service that I received on Dec 8, I usually have a good experience with your staff especi Hello Good morning I am very disappointed in the customer service that I received on Dec 8, I usually have a good experience with your staff especially with Jerry, he is wonderful. the person that waited on me must have been having an off day. More
by ROSEANNM35
Employees Worked With
jerry in service
December 10, 2018
honesty not the best My Vet had a mechanical issue that was hidden from me at the purchase. I do not believe my sales person had any knowledge of this issue. The manager My Vet had a mechanical issue that was hidden from me at the purchase. I do not believe my sales person had any knowledge of this issue. The manager worked with me to fix the problem. More
by Mike Eckle
Employees Worked With
Eliseo Torres
December 04, 2018
Great service good people Excellent service great staff would not go anywhere else. Would recommend this department to anyone that may need assistance with service or a new veh Excellent service great staff would not go anywhere else. Would recommend this department to anyone that may need assistance with service or a new vehicle. More
by RRONDIELUNDY
Employees Worked With
Sarah Jackson, Tim Canady, Stephanie Larisey
